Thread just got funny.
Why should someone who makes money from their knowledge have an obligation to pass it on to you, just because he is on a forum? There no obligation to help people, it's done out out of courtesy. When that courtesy becomes charity I k ow I wouldn't be doing it out of my pocket, to random whingers on forums.
Sounds like you are seriously butthurt.
By all means try to figure it out yourself. Good luck. But nobody, including and especially businesses, need to pass on information to you to make it easier.