I think to make matter worse, you have to remember that the person standing next to your window is at work, probably getting paid a crap salary, can’t wait to go home, looking forward to retirement from his/her job, has no idea what an engine should look like let alone knows how to start the mower on the weekend, relies on the uniform as a form of intimidation, probably couldn’t spell unintelligible or incomprehensible, and has a mortgage to pay while supporting 2.3 kids and saving for a new washing machine.