Hmmm Got my Metallic Red R33 GTS-T through them over a year and a half ago - There was a dent on the rear left panel just below the wing.
Cost me $600 to repair - and being a red car with some minor paint fade - the repair matched the top of the cars colour but not the bumper so now I have a slighlty silver pink look in that area next to a solid red bumper - looks crap...
Also the side mirrors looked like they had been swapped with a very crapped out car - paint worn off completely - not matching the fade of my car at all... got these re-sprayed as well...
I did not bother with chasing Kiwi up at all as I thought it would be to hard to prove when the damage had occured - to many people handle your car between buying it and receiving it...
(Trucking, warfies, shipping, warfies, trucking, compliance, trucking)
So I just paid the bills and left it at that
Might go with the alternative shippers this time though after reading this... as I thought it was just a bit of bad luck... My next car will be my 5th import...