One of the managers, has spent ALL day trying to work out a ticketing error. Being paid 4 times what I am.. then he comes to me once he fixed it all (10 minutes ago) and tells me he's fixed it. So I tell him to write a report to state what happened (coming from a manager, not a lowly admin person like me) incase we get audited so we can trace back what happened. He goes "but you balance them". I just laughed and said "yeah but I'm not a manager and if we get audited, I'm up shit creek with no evidence as to why it happened. Who ever allowed the machine date change (you being duty manager) is to write up an explaination to be placed with the tickets for an audit trail".. He walked away.
Erin 1 - Len 0
I ****en wish I got paid $40 an hour to sit at my desk all day and try and work out a simple ticketing error. I could have done it within an hour. But I gave it to him for the simple reason that I KNEW he wouldn't be able to do it without all my input.
GRR
/rant.