I dont know either side at all,
but if i was in a different state, and needed a code to unlock my ECU, which i was paying money to be re tuned, and then told by the company that knew it to pay up, I would say get f**ked..
I understand that its protecting warranty,
but as she stated its being re tuned, so warranty void.
and about her telling others what the code is, why would she bother?
Anyway, dont flame me thats just my opinion.