Uber also don't allow their drivers to talk on the phone while on a fare... Not sure if the app actually stops their phone ringing while they're on a fare, but they never speak on it or message anyone etc... I've almost died in a few taxis while the drivers were on calls the entire fare. In summary, f**k taxis. They got complacent due to a total monopoly on the industry, let their standards go to shit, if they were ever anywhere but shit, refused fares that they didn't think were worth their time and had woeful customer service all along Tl:dr f**k taxis