I bought a $3200 mattress about 5 years ago when I moved into my place... 100% latex, no springs etc etc...supposed to be good.
Can't remember how long it took because I've left it so long, but it sagged, and now I pretty much wake up sore every morning.. Comfortable feeling bed, but obviously not doing it's job..
So now I'm finally going through the warranty process... Expecting a call on Monday to arrange a time for them to come and inspect it. They should replace it, but then I'll have to go through the process of choosing another mattress... Most people can sleep on whatever and feel better than I do on a daily basis, unfortunately I'm not that lucky... so it's a big decision..Which obviously needs to be made in a timely fashion