bawahahahaha
you cant apply terms and conditions to a sale after its made.
fact you've applied no terms and conditions to any sale therefore leaves you open to anything the customer could request.
however, considering i've made a purchase of a product over $40, i'm then provided with a 12month warranty by law.
fact you've also provided no receipt or invoice of purchase, you've opened yourself up for the office of fair trading to look further into your business. however, i can prove that i have purchased the goods from you per PM's that have been sent back and forward.
Ohh and I declinded to return the product under the fear you may not even send me a intercooler back in exchange for the used one you sent me.
For those that aren't aware.... the intercooler I received had scratch's on the bottom and top of the intercooler (this is in no way capable of being done through postage) as well as 2 small pebbles/rocks in between the metal fin things. A fair few fins had also been bent on both sides of the intercooler. the way these fins were bent were not able to be done through the postage system.
i'll take photo's tonight and post them up for those that asked for them.