Guys I understand that people will have good and bad experiences with any workshop/company who supply any service for that matter, but please keep in mind the forum rules before passing comment. If in doubt, contact a moderator before you post. I'm not saying that you can only post good comments/stories, but please just think about what you're typing before you hit Submit and keep your comments civil and factual.
Badmouthing or slandering a business, regardless of how valid you feel your complaint is, is strictly against the rules and could earn you a warning and/or a ban. I realise this isn't ideal to anyone who may have suffered a bad experience with a business, but it is better than having SAU shut down by lawsuits.
Cheers,
Ben.