Yeh I knows exactly what its like
If you can make it along, great, I have reserved a seat for you anyway, if not get better soon so you can come out with us
Serious
They have always been awesome for us. When we moved, they said it could take up to 21 days to get our connection back...it was up and running within 5, and that included the weekend (we moved Saturday, it was back running on Wednesday).