Then they could be talking about lack of closed loop control giving you poor cruise/idle fuel economy(due to stuffed O2). Generally in a full tune, they would input fuel values for all conditions that were close to ideal, so you shouldn't get shocking fuel economy after a good tune, even without closed loop control.
I don't get heaps better than that myself (used 16L to do 71km's around town the other day, but prob too much boosting). But anyway, I thought mine was too rich, and thought factory O2 was stuffed. Last night I put my LC-1 Wideband O2 sensor on it and went for a drive, 14.5:1 under all idle and cruise conditions! That surprised me, thought it'd be far worse.
Would be very much to your advantage if you could borrow/buy an Innovate Motorsports LM-1/LC-1 and analyse your mixtures, then you'd know before/after, and not have to put all trust in what the workshop tells you. Not too mention you'd then have crucial gear for tuning your ecu yourself if you ever wanted to.
I reluctantly paid $400 (NZ) for mine(and display it on my old laptop), but now I love it and can't imagine not buying it, I'd have no idea what my cars are doing!
Bottomline, it's hard to diagnose fuel troubles, especially with an aftermarket ecu, without some kind of AF reading gear.