I am Tyson Garrahy, the owner and operator of the business Japstyle Bodykits
I wish to shed some light on the situation and explain, as it has been sensationalised to some extent.
I first wish to apologise to my customers for the delay in responding to you as i understand some time has passed since the business was wound down.
I extend an invitation to customers who have not recieved their products or a refund to follow the protocol below to recieve a full refund, less moneys you are entitled to under the ebay buyer protection scheme, paypal reimbursments or credit card charge backs. If you have not persued these options already i strongly advise you to.
The reason this situation come to pass was due to manufacturing delays, late shipment, and some products simply never made it to the country, or incorrect quantities of ordered products were sent. This meant that the time between the customer ordering and the time it took to ship the item to the customer was excessive, resulting in complaints to ebay. I was deregistered from ebay due to this, and that further compounded the problem. Many are unaware that sales records (eg customers details) became unavalable to me. I then basically lost track of my customers. Much money was lost to overseas suppliers who never shipped me the goods, resulting in a loss of aprox. $20 000 - which is the reason the business no longer operates as all money invested by the business was in its stock.
Contrary to popular belief i am not in the business of "scamming". I am an enthusiest and wished to provide my fellow entusiests bodykits at a resonable price - in fact i got in to the business because all the big players in the industry were charging double what the product was worth, and i did not think it was fair. This was my first try at importing goods, and logistics were not quite right - so much so the delays cost me the business.
WHAT IS BEING DONE ABOUT IT
If you are owed money by the business it will be repayed. Follow the protocol below, however i ask for your patients - after all custmers have contacted me the money wil be raised - it is unknown how long this will take, but I will endevour to resolve the situation as quickly as posible.
No goods are being sent - your money will be refunded
PROTOCOL TO RECIEVE REFUND
Send an email to
[email protected] with "REFUND" then your full name as subject
For your refund to be granted you MUST include a recept of payment - e.g. the stub from a money order, recept from casheer, an extract of a bank statement etc. A date or reference to an email i sent to you is not good enough.
Include your name, address, contact number, ebay username (if aplicable), date of payment, amount payed, and let me know if you would like your refund to be mailed or transfered electronically (also include acc and bsb if aplicable) NO OTHER INFO IS REQUIRED
I would like to resolve this as quickly as possible, so only email once - i will reply informing you the email has been recieved. Do not include information other than what is required as this will cause delays in the process.
I would also like to take this time to dispel some myths and rumours.
It is correct that i have moved house for employment reasons. I will not disclose my new address for obious reasons (simply read posts on various forums)
I am not a "scammer"
I intend to repay every customer who is entitled - i strongly believe in "what comes around, goes around"
Japstyle Bodykits is in no way linked to www.jap.com or any other similar business operating anywhere
WARNING
Any person who acts in a threatening or harassing manner will not recieve a refund even if entitled. That extends to excessive emails, phone calls, or ANY instance of persons arriving at my residence or place of employment... I ask that you follow the protocol. Please refrain from calling as it is not necasary - all i am asking is a FAIR GO - i am doing the right thing by you, so do the right thing by me. Simple.