Thizzle.... Who are you talking about ? No one gets sold dodgy parts, if there are any problems, and the customer lets me know, they get the problem fixed immediatly, exactly as croat stated in the post above this. Simply stating a part does not work is one thing, but asking for a replacement is what normal people usually do, and the problem will be solved.
Yes Prank, I have a new email address, thats obviously why you were not getting a response from the old one as it went with the business. Payment will be made this week. I'm happy we have cleared this up.
Kristian