how old are you? is it school holidays?
it is fit for the purpose, they are round, will take tyres and fit your stud pattern. not sitting the way you want them is a totally different case. run camber? roll the guards? put smaller tyres on them?
If you go to another company and say the same thing as you did to Koya 90% chance the same thing will happen!? and that company you said, ive never even heard of, what did they ask you? or did you this time, rightly, specify exactly what you wanted re offset and width etc?