move house
call foxtel and arrange appointment - takes 1 week
fox guy turns up.... informs me cant have cable as the dick next door cut the cable and fox arent' allowed to reinstall it.
fox guy then puts this in system as "line of sight issue" meaning satelite is declined
call foxtel and explain situation... no avail
call foxtel and demand satelite... satelite approved, call back in 4 days
call back in 4 days time... satelite pending approval, call back in 2 days
call back in 2 days time... satelte denied due to line of sight.
crack shits and demand satelite team to come to house - takes 1 week
satelite guy turns up at a different time to when he was booked, calls me and explains that of course my house is fine for a satelite. advises me he will rectify situation and to call in 2 days
call back in 2 days time... satelite approved - however still need to update address as satelite not cable. - call back in 2 days
call back in 2 days... still not done... call back in 2 days
call back in 2 days... done - satelite install crew booked. - this will take 2 weeks
2 weeks later, install guy rocks up... at 7 am... its a cable install guy, NOT a satelite install guy.
call foxtel and ask WTF? foxtel advise me that my address is a cable address - not a satelite address.
crack shits and tell them to change address to satelite. - advised this will take 2 days
demand to speak to manager - same story.
call satelite company, NOT foxtel... whole thing sorted out in under 3 minutes. - satelite guy rebooked.
now waiting for him to show..
currently he is 2 hours late.........................................................