Hey all,
I'm a owner of a R33 GTS-T. I've had my baby girl for only 5 weeks, I brought her through a car yard.
I've just recently been pulled over by a defecting officer. He defected me for my B.O.V. at first then he did a search of the car and came across my turbo timer, and gauge (which was sitting above the dashboard). He did mention about my tinting but wasn't sure due to he had pulled me over at night, but also he didn't have a tint defect little machine thingy hehe!. He didn't write that on the defect notice though - thankfully!.
Due to the car being under warranty still, I rang the car yard to explain to them that they have a problem. I told him what happened, at first he aka Ameen ( car yard manager ) told me he'll take off the defective parts, but is not taking responsability of taking it to Regency. Now, when I got pulled over, the police officer informed me it's not my problem at all - it's the car yards and it's the car yards responsibility to take it there and deal with it. So I got on the phone to Consumer Affairs ( I've had problems before with the car yard prior to the defection ) and explained what the car yard had said. Dave ( Consumer Affairs bloke ) had informed me also it's the car yards, I also told him that they are refusing the responsibilty and I'm unable to deal with this car yard on my own anymore. Dave also said to just inform the car yard that I had informed C.A. and that they had said they must do it. So I did!.
I was on the phone to the car yard, Ameen then said he'll take the responsibilty but he'll keep the defective parts. Before he said anything else, I replied with, "the next person you'll be hearing from is consumer affairs!", then hung up on him. Explained AGAIN to the Dave. While I was on the phone to Dave, Ameen rang him. Dave put myself on hold while he spoke to Ameen. Dave came back saying, "Agreement that they'll take responsability, give you your parts, etc etc. If you pay for new suspension for your car." Then he carried on explaining to me it will be unfair for the car yard to fork out money for suspension when I knew it was lowered. I still don't understand that. I've had quite afew people come to me saying that I shouldn't have to pay a cent, but in all honesty, I just want my car fixed and all that and get them out of my life. Anyways......
This morning I took the car down to the yard for the day so they can take the defective parts off plus fix some problems. I finally got the car back at 4:30pm. On the way home I had noticed my speedo wasn't working, there's ciggarette ash between the speedo and the clear plastic cover over the speedo, the windows won't zap up now once I've turn't the car off ( previously I could turn the car off, and still able to zap the windows up ), my ciggarette lighter doesn't work and they've taken off my turbo boost controller when that wasn't on the defect notice... and one last thing that I've picked up tonight ( but mind you wouldn't surprise me if there's other things wrong with it ) and that last thing is, the car is running really bad now.
I'm running up walls with this car yard, I'm that stressed out because of the bollix I've had to deal with that my boss is sending me home from work because it's just effecting me bad... that's why I'm here..... They think I'm a young female, that I'm stupid. I had a slight go at the mechanic when I was picking up the car. A.J. was starting to explain about the boost controller and I just jumped in and said, "oh what?! another lie?". He instantly said, "I don't have to put up with this sh**, you can deal with Ameen for now on. I don't wanna know anymore."
I don't know what to do anymore.. they're screwing me over, and I need help badly... I'm near on in tears all the time, I'm too nice to stand up and say something. Friends & family have told me to get a group together and protest. I've also have been told to get a lawyer and get a law suit. Another one is, is to ring MTA ( car yard is 'APPARENTLY' MTA approved ) and put in a complaint. I've also been told to go to the media. With the media, I can't... I'm way too shy. What should I do??? and can any of you people could help me out in anyway or anything at all??? Advice, anything... I'm seriously desperate.
Please let me know ASAP!!!
<3 Me! xo