Aphid - Glad I found this thread.
This is highly unusual and certainly completely different from the rest of the feedback we have been receiving.
We have found a few cases where kits dont appear to lineup due to a test/dummy fit not being done prior to cutting hoses and lining up piping. Things like this can throw the rest of the kit alignment out.
Aside from that, if there is ANY problem at all with your kit, for whatever reason, we will resolve the issue, or replace it immediately, with no question. We guarantee the quality and fit of our kits (of course assuming correct installation) and all are backed by a 12 month warranty.
Please have your friend give Darron a ring in the morning on (02) 9545 0532 and if there is a problem, he will fix it straight away.
Regards,
Steve