Have you guys ascertained how many insurance companies Suncorp-Metway owns?
Of the Promina group, Suncorp owns APIA, AAMI, Just Car, Insuremyride, Vero, Asteron, Tyndall and wait for it; Shannons.
As Richard said, Shannons are 'firm but fair' in legalistic insurance terms; because I can see the day coming when a new policy may be subject to sending in >6 pics of your car to ratify it.
I can remember when in 2003, I bought a R33 GT-R and before Just Car would give me a policy, they forced me to drive my 'new' wheels from Sylvania to Seven Hills (before Norwest) to have the car visually inspected. They would not issue a Cover Note for my trip across the suburbs.
And the spin-off is that they've been dragged kicking to the table where there's more competition > and now Suncorp is the 'big fish' gobbling up smaller ones.