But at home, I'm on that pair gain system, so I connect at 31.2kbps
I've argued with Telstra many, many times to get relocations, 2nd line installed and even thought about plowing a cheap bomb of a car into the local Exchange so it gets upgraded (as there's no spare spots on it to even get me off the system!) but nothing has worked.
So at home, I'm stuck on dial-up. No cable access, either. And ISDN is too expensive, and Wireless is a joke.