Thanks for clearing it up Steve, I have been in your situation with other shops a couple of times. The reluctance to refund is no surprise either. Anyshop would rather send you away with their product (and happy) than without.
I think Hills Motorsports intentions are most likely to try to rectify any problem and still provide the product. A business has to sell things afterall for it to be a business.
There is no business in ripping people off, I think once Mark returns from Japan and if you speak with him then something will work itself out.
There is no gain (obviously) in them supplying you a product which plain does not fit, that is not a ripoff, that is simple miscommunication or a mistake. Unfortunatley these things are time consuming to sort out.
I just want to say I do not speak for Hills Motorsport or anyone who works there. I only entered into this discussion because it surprised me, I am aware of mark's work ethic (commited - and no bullshit) and I've seen the quality that Hills produce, I had made a mental note to use them when the need next arrose.
Oh and Boosted - you better check the registration dates before you go branding Newbies here or anywhere. Just because i dont disrupt discussion around here often does not mean I am new to the scene.
Matt