I've been in there before when i owned my last car, a puple Corolla, riced up, showy to the max. All i wanted were some TRD shoulder pads for seat belt. He was awesome, wanted to help, everything. I was totally impressed.
Went in there with a friend who has a GTR and wanted a full 4" exhaust, and the same guy Pete i think? Was fairly rude, but hey, he was really busy so it wasn't really his fault, but it left a bad impression on my friend, despite me telling him how good the previous experience was.