when a bought a new comp 3 years ago, my parents inheritted my old one, i wiped the hdd and completely reinstalled xp for them. within 2 weeks of them using it it was facked. even with norton 360 it got raped by malware, viruses, spammers, and blue screen of dooooom. i told mum, jokingly of course, that best way to get ridda the viruses n fix the comp was to zap the hdd in the microwave. she thought i was serious >.<* i bought them a new hdd and told them if they have any questions to call austin computers next time.