Direct Freight did a delivery here to work yesterday.
Driver backs his truck up to our roller door, swings open the back and jumps in... I spot that all the random boxes are sliding around and diagonal like they were stacked up and have fallen.
Give me a box which had a corner collapsed in, said it was like that at pickup...
I sign for it, he then goes to gather the dozen (1-2 foot sized) boxes from the truck floor and literally throws them half the length of the truck (4m) from a 50cm height so they are closer to the back door. Then he stacks them 2 high in front of the door.
I understand that truck drivers are technically "professional" drivers, but a lot of them can only claim that because they do it for a "profession".
There are some good ones out there, but there's some serious knobs out there as well.
Don't throw items around in front of a customer, or at all.