TOLL priority is f**ked up.
I kinda think they lost my item. Supposed to come on monday, and i was waiting, no doorbell. Found that they left the card. Called them to schedule redelivery to a newsagent, told to go to newsagent yesterday after 10am, it wasn't there. Now they don't know where the f**k my item is.
What can I do? Call ombudsman?