Thanks mate, i understand it doesnt happen everytime but i know its not an isolated incident, i also had a commodore, mazda 323 astina and a Honda dirt bike moved with them about 12 months ago,sydney to townsville, they all left at the same time but by car and bike got seperated and 'lost in transit' (the term they used) for 3 days before they were able to locate it for me and tell me where it was,while the mazda arrived on time.my commodore arrived along with 5 stone chips in the windscreen 6 days later and my bike arived with busted fork seals 8 weeks after that. both of which they claimed werent their fault and refused to cover.