I posted this on whirlpool yesterday, thought I'd share here too, (orig thread here http://forums.whirlp...s.cfm?t=2036673 )
My car was recently returned to me after a month in the smash repair shop being repaired for a minor rear-ender.
I should have noticed earlier, but last thursday when my mechanic pulled the rear wheels off to check some things we discovered that both rear tyres were
completely bald and showed definate signs of being used to do burnouts (note the dark line where the tyre would have deformed slightly while
spinning at high speed and become the highest point on the tyre, it also looks a little melted and burned, see image here http://i.imgur.com/Pzn7T.jpg sorry it's 2MB, but I'm going for detail ).
This tyre is 14 months old, and I have never broken traction when driving the car myself.
It's parked in secure parking with the kill switch and alarm on during the day, and about 4 metres from my room at night with the alarm and kill switch on, I have the only key and alarm fob.
The car has only been out of my sight in the month that it was in being repaired, and just as a comparison, my front tyres are nearly 2 years old and have 4 / 5 mm of tread left, they look practically new.
I have emailed the repairer to let them know of my concern and to ask if they will do anything about this, but they haven't replied (I want everything in writing), so I turn to you chaps, is there anything I can do about this?, a stat dec perhaps and a letter from a lawyer, is there an ombudsman for this kind of thing?
whim me if you'd like the name of the "business" so you can avoid it, it's in the southern suburbs of Sydney.
The above was my first post on whirlpool, have since discovered that what has actually happened is that they've replaced my 14 month old dunlops with a set of falkens (pictured)
Repairer got back to me last night and basically said I was lying and he wanted an apology, I told him there is no doubt about what has happened, and he's going to call me next week when he's back from holidays, hopefully it can be sorted out without taking it further.
Will keep this updated!
Steely