As an impartial person not interested in either person or workshop I think this whole thing is a bit dodgy. From what I have read 101 have perhaps not offered the best customer service, they could have warmed to circumstances and handed out the code to unlock the map. But as many have said, what good would that have been when a new tuner would simply create his own? More importantly it sounds like the story has been changed in order to make 101 look much less professional and unethical and I highly doubt thats the way in which they conduct business, if they did ppl would simply take their business elsewhere.
I personally dont take to locking maps, if the owner wants to up the boost or the like without thinking of the consequences of not increasing timing or fuel thats their problem, let them screw their motor. They pay for the tune, you provide the service if they dont want to keep what you've done its their own money wasted, the tuner doesn't lose from this, so why lock it?
All in all as everyones said theres two sides to every story, read the whole thread and make up your own mind but I dont think 101 is as bad as what some people have tried to make it out to be. I'd happily consider taking my car there despite this thread. And before anyone says im a customer or something, im not and never have been.
My 2c, Matt