Col although it doesnt really matter, the workshop in question could do little to absolutely nothing about you bagging the service you recieved. For starters its your word against theirs and it's the truth about what your experience, your not making up things solely to slander the business or defame the company. These people sound like complete fools and it wouldnt suprise me if I already know who your talking about, as I know of many workshops who would yeild such a response from a phone call. Can you either pm me the name or just simply post it. They can't do a thing....If you dont feel comfortable doing either of these things, as I dont think we have ever personally met, can cyrus, chris, will or gordo pm me. I'd be interested to know who it is.