Who installed your Haltech?? And how long did you think it would take, and how long did it actually take?? Was the Haltech new or did you supply it used? Did it come with the loom?
I love Allstar and as most will know, I plug them on here every chance I get. But if you have a problem with Richo's work or his pricing, talk to Richo!! I have never received a nasty surprise from Allstar, as I ask first!!!
Any deviation from the quote will be Ok'ed by me before work is done, and my Haltech took 5 days to install and tune and I stood and watched 3 of those days purely out of curiosity.
It should take that long and the 5th day is so a cold start on the dyno can be tuned. Any further tuning is purely fine stuff to get you more enjoyment out of your car.
And finally, if you don't like their service, go elsewhere and make sure you whinge about them too, as they will be worse.
And Shane, the ear rubbing wasn't tried but it will be. And the things I tried were the "nice" ones.......