People saying the warranty doesn't count for anything don't understand how Australian consumer law works.
CRD have a good rep for a reason. As said above mistakes happen. It's how the shop handles it.
If any damage has been cause or anything needs doing, expect it to be free of charge.
It's alright Peter, honestly shit happening is a heap more common than you would think. Just be patient and it will all get sorted.
Just remember to keep CRD on your side. Pissing them off won't get you anywhere.
And trust me when i say i understand how you feel!