Ryno also won't insure in a double security gated basement carpark and would only give me their value of the car.
I actually had the same thing Daniel with the price matching. When I asked why it had gone up $200 in a year and I explained I had been a good customer, was that THE best they could do, the guy blamed the computer! "Computer says this, we have to do this" I explained I would have to look elsewhere and still nothing, quite surprising I thought.