they have every right to take it if there are any inconsistancies or anything that does not look right (how do you think they stop stolen cars being rebirthed and reregistered)
as for not getting her back to mount barker, what do you expect them to do, drop everything so they can personally drive her to her house?? come on be real, they do have a job to do too
they are not allowed to give any information for the reasons for it being confiscated under direction of SAPOL
and she is able to call them to find out what is happening but what would be the point of her ringing when the car isn't even there??????