something i find about workshops (unless mainly in-out services) is that they never say no to work. even if they have like a queue of cars in the workshop waiting to be worked on.
i understand how a lot sort of wait on parts, or people busy working on the longer projects... but lots of places we see have like 2-5 people working and theres like 20 jobs on the go, with more coming in than they can finish.
im not saying i would do a better job managing a shop, and i understand there are quiet periods, but fark it would annoy me having people on your back about work not being started or finished yet.