Warning: Ebay Performance Products

[doritoboy]

I have recently bought a turbo from a particular internet based company. the product sold turned out to be faulty. Any communication with the company regaurding warranty claim was ignored, nor did he reply to any emails sent. When purchasing the product a 1 year warranty covered all products his company sells. this, an extract from the web site "With the highest level of quality, all product sold by us are back with a 12 month period warrantee." when reading this i believed it to be honest testamint, so i bought the product.

as i found out a warantee of any type, or even communication is just an absolute joke.

Even when simply asking questions about the product, there was no response.

A company with such outright disreguard for procedure and service, not to mention being in breach of fair trading practices and misleading advertising, should not exist. To my knowledge he probably doesnt have an ABN number or i would probably seek legal advice for procecution.

i would appreciate any feedback or information reguarding this matter, as i belive it is import for us as consumers to end businesses such as this particular one outlined, that rip people off regularly and and who base their sales on lies and fraud, destroying the industry for other legitamate internet comapanies.

[siddr20]

From which country was the product bought from??

[doritoboy]

Australia, i think melbourne based

[DLuded]

was it an xspower turbo?

[NathR32]

Not good at all. Might help to tell us which company you purchased the turbo from so we all can stay away. Hope it is resolved soon.

[doritoboy]

yeah, i would like to but i have been warned. if anyone wants more info PM me. they actually do have an ABN, so anyone got any ideas?

Edited March 4, 2006 by doritoboy

[RANDY]

No offence, but i'm not surprised.

I tend not to buy from any seller that puts incorrect spelling and poor grammar in their product description.

[RANDY]

"With the highest level of quality, all products sold by us are backed with a 12 month warranty."

[88silhouette]

gotta love those dodgy stainless steel manifolds being sold on ebay

two mates who bought em received em, only to look to see warped manmifold and very dodgy finishing. dodgy indeed

[noise]

If they are power sellers get them banned from ebay.

If they are not then dont buy off them

Edited March 4, 2006 by noise

[Shell]

they sound pretty dodgy....what's their feedback like? how many?

I've bought stuff from businesses on ebay, and they've always been really professional - sent me an email with all their contact details etc

You can report them to ebay, don't know if it does much though

hope you gave them really crappy feedback!

[doritoboy]

yeah all the spelling errors should have swayed me i guess lol. its probably a way to get around having to honer warranty claims!

he has alot of positive feedback from memory but the problem with ebay is you generally give feedback on overally buying experiance rather than product quality because people leave feedback before they fit it or have time to have problems with it. I actually didnt buy it through Ebay though but directly from his web Site.

[Rezz]

Do chinese turbos and minfolds even have a proper warranty? I know some places give them, but every one in two china turbos break after boosting , so I wouldn't be suprised that the company selling them doesn't want anything to do with them after the moneys changed hands...

Don't buy china parts?

[ossie_21]

I got mine through the workshop who carries out all of my work. If you aren't going through that, buy company direct if you can.

[funkymonkey]

Chinese parts are awesome, but if you're buying a turbo you want a proper garett item, because its a critical part. The number of people I know who've blown engines by fitting chinese copy oil sumps for example.

[JUNR34]

Hey daritoboy what you can do is file a compliant to the ebay board (Australain one) since the seller doesnt respond to your emails. Im sure if the product that you brought is faulty and it comes with a 12 month warranty as stated, you are entitled to a refund or a replacement. Usually they respond after u lodged a complaint. If they dont then you can hire a midiator to resolve the problem (around $50 if you think its worth it). Hope that sheds some light cause Ive been in a similar situation before and the seller was from US, goodluck on getting your $$$ back.

[doritoboy]

yeah i wont buy an ebay turbo again. i will try and get ebay to give him a hard time. thanks for everyones comments

[Grant]

Another ebay warning.

Steer clear of a seller calling himself 'qmcp'. He WAS going by the name 'quartermileperformance', but if you look up that username you will see that he had to change names after screwing too many people over and getting too much negative feedback.

You've been warned.

[doritoboy]

mm, be good if we could name them all and have a list so everyone knows!

[Spook's_Skyline]

haha

u get what you pay for