Jump to content
SAU Community

Recommended Posts

I take some Yoko A032 on 15/7/2006 and ask them to change the tyres for me....

When 1 of the staff is balancing the tyres, i notice that he can't balance the wheels for several times and he looks shit and keep saying f@#$%..etc...

All right.....i didn't drive the car for a few days..

On 20/7/2006, When i drive my car out of my drive way, i found that 2 tyres is flatted and i go to petrol station to pump my tyres up to 30psi....and after 2-3 hours, those 2 tyres drop to 18psi~ or so...

I went back to Donnellans and told them, they said should be a nail in the tyres, but turned out was the rims fitted badly....air was coming out from the gap of the rim and tyre......and they fix it for free..

On the next day, finally i got a chance to drive at freeway, Steering wheel is vibrating badly @ 100km/h...

So i went back to Donnellans and ask them to balance the wheels again.....the staff attitude is bad this time...like 'what are u going to do this time? Oh? Again!?' these kind of shit....after waiting for an hour(someone came later then me but go up the jack earlier then me, f#$ these shit), the guy took off the wheels, told me i need a center ring, but i told him my steering wheel didn't vibrate before i change the tyres...He even didn't bother to put the wheels on the balaning machine and i told him to put it on to see whether the wheel balance was out..and he said 'Ohh its a matter of time wasting'...pissed me off. I wait for one and a half hour, wow and they spend 1 min to take out 1 of my wheels and I am free to go.

I go to Tyre Factory in Mitcham next day, and ask them to balance my wheels again. They said the blance was way out, and yeah, no more vibrating @ 100km/h even up to 200km/h...

Thats too much bad comment with Donnellans....fit the tyres with wrong rotation...adjust coilover with different height all 4 corners...

...now i know they are bad....pissed me off, never deal with them again...

my 2c

Link to comment
https://www.sau.com.au/forums/topic/127733-bad-experience-with-donnellans/
Share on other sites

must say similiar thing happened to me when i bought mags/tyres off them 2 years ago...100km/h vibrations..never b4 the mags though...

anyway i went straight to my trusty mates at traction tyres in rowville and sure enough the balance was way off...

the thing is their prices are really good, in fact i am going there again very soon for some tyres, but straight after i am going to traction tyres for balance/alighnment/general check up :O

simple solution :angry:

haha maybe i am the only one who posted my bad experience, but most of my friends got bad experience with them, yea keep going there and u will understand what i mean, some guys are just dodgy there..

yeah i like the price of the tyres they got....but i will never fit them there....and wheel alignment too

Edited by ES86
I take some Yoko A032 on 15/7/2006 and ask them to change the tyres for me....

When 1 of the staff is balancing the tyres, i notice that he can't balance the wheels for several times and he looks shit and keep saying f@#$%..etc...

All right.....i didn't drive the car for a few days..

On 20/7/2006, When i drive my car out of my drive way, i found that 2 tyres is flatted and i go to petrol station to pump my tyres up to 30psi....and after 2-3 hours, those 2 tyres drop to 18psi~ or so...

I went back to Donnellans and told them, they said should be a nail in the tyres, but turned out was the rims fitted badly....air was coming out from the gap of the rim and tyre......and they fix it for free..

On the next day, finally i got a chance to drive at freeway, Steering wheel is vibrating badly @ 100km/h...

So i went back to Donnellans and ask them to balance the wheels again.....the staff attitude is bad this time...like 'what are u going to do this time? Oh? Again!?' these kind of shit....after waiting for an hour(someone came later then me but go up the jack earlier then me, f#$ these shit), the guy took off the wheels, told me i need a center ring, but i told him my steering wheel didn't vibrate before i change the tyres...He even didn't bother to put the wheels on the balaning machine and i told him to put it on to see whether the wheel balance was out..and he said 'Ohh its a matter of time wasting'...pissed me off. I wait for one and a half hour, wow and they spend 1 min to take out 1 of my wheels and I am free to go.

I go to Tyre Factory in Mitcham next day, and ask them to balance my wheels again. They said the blance was way out, and yeah, no more vibrating @ 100km/h even up to 200km/h...

Thats too much bad comment with Donnellans....fit the tyres with wrong rotation...adjust coilover with different height all 4 corners...

...now i know they are bad....pissed me off, never deal with them again...

my 2c

hey dude, thanks for sharing the story :)

Its always interesting to hear peoples experiences, at least it informs people about the possibility of dodgy staff there....and to be wary if they have any problems later on...

i agree with interloper... ash... just cause they touch your hiney when you go in there doesnt mean that they do it for everyone...

i've never been there actually :rofl:

I just go by the 100's of positive expiriences. I feel for donellans... this is really gonna hurt thier business

:mellow:

There is a time and a place for everything, bitching on a forum isnt one of them... plus the same thread appeared on NS.com... funny that.

Although that thread was removed. At least i was generous, and we got more of the story out from the complainer himself that he has had good expiriences in the past

Its the usual case of one bad cancells 5 good and someone doesnt see past that

They're cheap, but 'customer service' isn't a particular strong suit of them.

Might have something to do with having to deal with a shitload of tyre kickers from surrounding areas (yes, asians, who might not have the best grasp of english - and YES I am asian so I'm not being racist..!).

When I got semis on a set of rims (brought them in separate to the car), they took 3 hours to fit them and scratched around the valves (not too badly, so I didn't say anything).

I'm a little in agreeance that a little more customer service would be nice...

there's a simple rule that even when you're hot, you need to maintain service. What happens when you're not?

As an aside, if anyone has ever been into Subaru Docklands, and been asked to 'take a ticket and wait for 50mins', they'll eventually find out that customer service counts for one hell of alot.

/2c/

Guest
This topic is now closed to further replies.


  • Similar Content

  • Latest Posts

    • Unfortunately haven’t taken pics yet after it was finished. All the edges are hemmed nicely, just had to cut holes for the gear shifter and seat bolts and seat belt bolts in the rear. The molds seem like they’re done with steam and a layer of glue on the underside to hold a bit of shape but still soft enough that it’s a good fit when it’s all pressed down.
    • When's the rear mounted turbo kit coming? Needs dose and V8 chop idle lol.
    • I was very unimpressed with how the car came up from the A pillar forward, before I hit things (twice). It all has to go. It had to go, but now it has to go... more. So we finally found the very first Shennanigans with the entirely perfectly setup engine that had no problems being pulled apart to improve on 'was perfectly fine'. Cam bearings looked a bit... stock. Which isn't entirely bad given they were stock and this is a ~20 year old engine. So new cam bearings are on the way because it's somewhat difficult to get to this stage to do it later, and it will trash the block. It was quite unusual that it wasn't done when the perfectly new-looking VCM cam was originally installed by [unknown] What IS unusual is the cam that was installed there was advanced SIX degrees. As to why there is no way to know.. however it could have been @Dose Pipe Sutututu's mate who wanted a larger cam sound but also wanted it to come on earlier to be more usable. This is my dyno sheet with the previous setup - This cam is not supposed to peak until 7000+ RPM, according to VCM. This is what lead me down the whole 'my heads/intake setup is running out of puff and can't support the cam' line of thinking to begin with. Anyway too late now - New cam is in! It could be rather funny if this smaller cam acts like a larger cam because it isn't advanced six degrees. In the spirit of everything is working amazingly - the COMP cam required no dialling in whatsoever. It was about 0.5 degrees advanced, which seems pretty bang on. Any adjustment either way would be further out. I'm told as a chain breaks in it ends up regarding back about 0.5 a degree as the chain breaks in, making it bang on. In the spirit of everything was previously working amazingly - The timing gear that was taken out turned out to be was an N-Motion double timing chain kit, with adjustable cam gear (which is how it was 6 degrees advanced) and all looks entirely perfectly new. It also had a Torrington bearing, which was one of the reasons I ended up getting the Cloyes kit which they used in the C5R 24 hour racecar - Because I couldn't confirm what was in the engine when talking to Tony Mamo. I did believe however it was a Double chain kit of some kind... but found no supporting documentation or evidence for it.
    • I recently did this to my R33 with the full set from Car Mats Direct, they can't do the vinyl anymore that's advertised on the website due to a supplier issue so I ended up with the Black Loop Pile which looks great. I went all out with rubber sound deadening sheets from Repco and also added the sound deadening foam layer option with the carpet. Makes a world of difference and got rid of all the weird smells in the 29 year old interior. It was a bit of work but I'd 100% recommend it, Car Mats Direct had awesome customer service and quick postage. Replaced my seats with some sporty ones from Autotechnia while I was at it, feels like a new car.
×
×
  • Create New...