Problems with a company

[jdmr33]

Hi All

I recently purchased a car from [edited] in japan. It took more than 4 months for the car to get here after it was sent to the wrong port in Japan, then two days before the car arrived i discovered the chassis number i was given for the import approval was different from the car on the ship. It cost me another $200 for a new import approval (thank goodness it went through quickly) and storage on the dock while the approval went through.

I went to look at the car at the compliance workshop and guess what IT WAS THE WRONG CAR luckily it was pretty similar but i had to spend $2000 extra on fixing things broken and damaged.

[edited] promised to pay for the approval and dock mix up, which they didn't and when i asked them to pay for the damage to be fixed (as i was told the car was not damaged) they said they were checking and never got back to me.

So the car is hopefully on the road next week and wish me luck nothing else goes wrong

cheers Si

[kursed]

thats f**ked. why did you even pay for the damage to be fixed? had you already paid for the full purchase price?

[jdmr33]

thats f**ked. why did you even pay for the damage to be fixed? had you already paid for the full purchase price?

I had to pay for it to be fixed to get complianced and yeah i had already paid the price for car i guess i took a risk and got burnt thats life just wanted to warn others so it didn't happen to them, anyway looking forward to driving it next week hopefully its all ok on the road

[raz0r$harP.UK]

To be fair on everyone and in line with the forum rules I'm going to remove all names in the thread. PM jdmr33 if you want to know more.

Vijay

[Baz]

This is the reason why you should always purchase cars through a compliance workshop rather than through one of the internet companies. While they offer good cars from time to time, in most cases it is too good to be true and car's are coming over with damage and missing parts they should have had. Buying car's through a compliance workshop in most cases works out to be cheaper and you can ensure that you will get a decent car, otherwise you have someone else to hold responsible for it.

Thats my 2 cents.

[ctjet]

wow... that suxorz

i dont know if i would have reacted as calmly as you to all this

[Giveitall]

thats sound dodgy, how can they mixed up the car that you have chosen? for instance does the car has more kms on the clock or lesser accessories? this is basically unacceptable from my point of view.

[funkymonkey]

This is the reason why you should always purchase cars through a compliance workshop rather than through one of the internet companies. While they offer good cars from time to time, in most cases it is too good to be true and car's are coming over with damage and missing parts they should have had. Buying car's through a compliance workshop in most cases works out to be cheaper and you can ensure that you will get a decent car, otherwise you have someone else to hold responsible for it.

Thats my 2 cents.

Bollocks, I've seen some compliance companies buy absolute rubbish cars with accident damage beacuse they can comply em on the sly and get away with it... (give engineer a bottle of scotch, turn him around 6 times and suddenly you've got a signature on the compliance paperwork).... then they turn it around and sell it to clients as totally pristine cars. Also most compliance workshops use japanese agents to buy cars from... just like everyone else.

[siddr20]

^^ probably dodgy compliance shops!!

go to a well known trusted one and you wont have any issues at all..

[funkymonkey]

^^ probably dodgy compliance shops!!

go to a well known trusted one and you wont have any issues at all..

for sure... but its the bad ones that ruin it for the rest.

check out www.raws.org.au its a organisation for RAWS workshops, the ones that are members of this body are one's I'd deal with any day because they're by the book and can be trusted.

[jake32]

for sure... but its the bad ones that ruin it for the rest.

check out www.raws.org.au its a organisation for RAWS workshops, the ones that are members of this body are one's I'd deal with any day because they're by the book and can be trusted.

good to hear ...i joined this month

[Baz]

Bollocks, I've seen some compliance companies buy absolute rubbish cars with accident damage beacuse they can comply em on the sly and get away with it... (give engineer a bottle of scotch, turn him around 6 times and suddenly you've got a signature on the compliance paperwork).... then they turn it around and sell it to clients as totally pristine cars. Also most compliance workshops use japanese agents to buy cars from... just like everyone else.

Hence for that reason you should always use a well known and reliable workshop. Compliance workshops normally use the same agents over and over again to source them cars. So it is in the best interest of the agent not to find the cheapest car but the ones of best quality to ensure that they continue to be used.

In the case that the car arrives in terrible condition you have the workshop to be held responsible for incorrect information being supplied to the customer. A certain internet company (not j-spec) that many of my friends have bought R32's through have recieved cars with blown motors, blown turbo's, missing parts and severe amounts of rust. That said it was complied under the old 15 year rule, which allowd a lot of dodgy car's to make there way onto australian roads.

Yes I have seen cars been put on road by dodgy compliance companies but that said, a car imported by the workshop and then sold in australia abides under australian law. Also you can also get a third party inspection to ensure the car is in good condition. But when it's bought through an internet company, most of these companies have there contracts set so that if a car arrives in a different condition to the information supplied to there customer they cannot be held liable.