Jump to content
SAU Community

Recommended Posts

Hi all,

I let a person drive the GTR a little over 6 months ago, Crashed it, Not insured for him to drive and his broke. I paid cash for repairs. Its been at a smash repair place and

VERY F#%*en little has been done. As much as i've hassled him, Nothing, Tried nice, Tried Angry.

Now problem is i did the right thing to get this fixed asap and paid him straight up with a guarantee that it would be done quick. So trying to get money out of him is Impossible... :D

Not even wheels are fixed. Engine was taken out, New bonnet put on. Chassis straighten ( I think)

I need help because im starting to get really angry and dont wanna loose my cash nor the car!!!! As i work nights at the moment it really hard to get out there too.. Shit job!!!!

Please, Any advice would be great....

Edited by ib6ub9
Link to comment
https://www.sau.com.au/forums/topic/141213-need-advice-on-smash-repairer/
Share on other sites

  • Replies 86
  • Created
  • Last Reply

Top Posters In This Topic

Tell him that you'll pay him for the work already complete, and the rest of the money to give you back, you wanna take your car elsewhere. He'll most prob refuse so then threaten him with reporting him to consumer affairs and the MTA...

Have you paid the FULL amount of the repair already? If so that was a very bad idea...

See how you go...

Tell him that you'll pay him for the work already complete, and the rest of the money to give you back, you wanna take your car elsewhere. He'll most prob refuse so then threaten him with reporting him to consumer affairs and the MTA...

Have you paid the FULL amount of the repair already? If so that was a very bad idea...

See how you go...

Yeah i paid him Ful amount!!!!! MY BAD!!

Iv ealready tried all that and nothing... Ive requested a for off MTA and will put in the dispute that will take 4 to 6 weeks!

wright him a letter of demand,

state the date the car was delivered, the date the car was sceduled to be repaired and the ammount paid for the repairs.

state the times you contacted him and what was said.

Once you have sent the letter follow it up with a phonecall. if nothing is done and no attempt to finish the job is made call consumer affairs.

6 months is rediculous. send the letter right away.

just a quick question don't name the shop but is it queanbeyan? low200 is in the exact same boat

i now some ppl have whinged about j racing but i seriously reckon you can't really g wrong with jerry and there panel beater steve is said to be one the best in canberra

just a quick question don't name the shop but is it queanbeyan? low200 is in the exact same boat

Yeah dude, Thats the one!!! All parts are there and sighted. But Nothing, Parts were all there within 4 weeks of arrival date... Low200 needs to get car out before it gets stuck on the hoist. He's not paid much yet! I Hope.....

If i could she'd be out of there but with monies in his pocket the pressure will be on!!!

Yeah dude, Thats the one!!! All parts are there and sighted. But Nothing, Parts were all there within 4 weeks of arrival date... Low200 needs to get car out before it gets stuck on the hoist. He's not paid much yet! I Hope.....

If i could she'd be out of there but with monies in his pocket the pressure will be on!!!

his car is sitting on the hoist as we speak same thing six months and nothing he hasn't paid yet so yeah i reckon definitly pull the car out, i don't see there been a problem by the sounds of things this certain place has just well and truely over booked themselves j racing took less than two weeks to fix my front end

ah shit....

I havent paid anything and only went to this shop and not J Racing as they do business with some mates and i got a VERY cheap price. Its been there since april and last part was delivered by me personally prolly 2 months ago, it was only discovered i needed it 2 months and 1 week ago...

I was told end of Nov but ill believe it when im driving it away... im going to send Jerry some pics of my car where its at now and see what he wants to finish it.

He makes good excuses but as far as i can see, cars come and go and mine stays where it is and it shits me to tears.

I think if you and I go together to get something sorted we'd have a better chance, i go EVERY thursday arvo to check on it.

Edited by low200
ah shit....

I havent paid anything and only went to this shop and not J Racing as they do business with some mates and i got a VERY cheap price. Its been there since april and last part was delivered by me personally prolly 2 months ago, it was only discovered i needed it 2 months and 1 week ago...

I was told end of Nov but ill believe it when im driving it away... im going to send Jerry some pics of my car where its at now and see what he wants to finish it.

He makes good excuses but as far as i can see, cars come and go and mine stays where it is and it shits me to tears.

I think if you and I go together to get something sorted we'd have a better chance, i go EVERY thursday arvo to check on it.

i agree, Ive seen atleast 5 maybe more cars come and go. What time thursday, I'll pm you my mobile number, well have a chat when you get a chance.

This workshop is ridiculous and i refuse to let this dampen my thoughts of keeping the GTR...

unfortunately in a similar situation, car went into the shop in february with a 3 month expected finish date, now im pushing to get it done by christmas. have paid a substantial amount in labour and supplied all parts myself. ANGER RISING MUST DESTROY EVIL WORKSHOPS......moving on, atleast the work completed so far is great quality.

cheers semo :)

I have never heard horror stories like this. I would be calling the bastards every single day saying WHERE IS MY CAR>>>>>>

I had to wait 3 weeks to get my old car fixed and I thought that was bad enough,

be more demanding.

Are any of you guys in a work union?

Cos the union has solicitors that [through the union] will give free advice on these sort of problems.

Also, consumer affairs = Dept of Fair Trading will go in to bat for you if you have a legitimate claim, it helps that there are a few of you all with the same problem.

You do need documentary evidence of all your dealings and demands on the company.

Are any of you guys in a work union?

Cos the union has solicitors that [through the union] will give free advice on these sort of problems.

Also, consumer affairs = Dept of Fair Trading will go in to bat for you if you have a legitimate claim, it helps that there are a few of you all with the same problem.

You do need documentary evidence of all your dealings and demands on the company.

As much as it seems as ive been nice.

i've actually been really pushy..

I will be going there today but am still stuck at work and will be pushing a few thing with a witness too...

In all honesty, how pushy are you being? You call once a day? I would consider the following, in this order:

1. The next time you go there, take a digital camera and take photos of your car, both where it is and how it looks. This is vital. As many photos as you can.

2. Increase the frequency of your phone calls and 'drop ins'. Make it inconvenient for them to continue holding your car. It's not unreasonable to be a little upset, assuming circumstances are as you've described, but be calm.

3. Document what you can, and then write the workshop a letter. Make sure you date it, then send it registered post. You can feel free to discuss the content of the letter with them once they've received it. You will need to find out exactly why there's a delay.

4. Get in contact with Graham Downie at the Canberra Times. He runs a consumer voice column and works wonders. I wouldn't bother telling the workshop that you've done this, let it be a happy surprise (you want them to wonder who else you are speaking to).

5. Call the ACT Dept of Fair Trading (http://www.fairtrading.act.gov.au) and relate your case. I don't know anyone there any more, but anyone there should be easy to talk to.

6. Hopefully it won't get to step 6.

They must be very happy having a hot car in the workshop all the time, must do wonders for potential customers. And to have been paid in advance! My God! I bet you won't do that again! The more annoying you are, the less time they will have to handle other customers. Be firm but polite: make it in their best interests to get your car off the lot as soon as possible.

And keep us up to date.

In all honesty, how pushy are you being? You call once a day? I would consider the following, in this order:

1. The next time you go there, take a digital camera and take photos of your car, both where it is and how it looks. This is vital. As many photos as you can.

2. Increase the frequency of your phone calls and 'drop ins'. Make it inconvenient for them to continue holding your car. It's not unreasonable to be a little upset, assuming circumstances are as you've described, but be calm.

3. Document what you can, and then write the workshop a letter. Make sure you date it, then send it registered post. You can feel free to discuss the content of the letter with them once they've received it. You will need to find out exactly why there's a delay.

4. Get in contact with Graham Downie at the Canberra Times. He runs a consumer voice column and works wonders. I wouldn't bother telling the workshop that you've done this, let it be a happy surprise (you want them to wonder who else you are speaking to).

5. Call the ACT Dept of Fair Trading (http://www.fairtrading.act.gov.au) and relate your case. I don't know anyone there any more, but anyone there should be easy to talk to.

6. Hopefully it won't get to step 6.

They must be very happy having a hot car in the workshop all the time, must do wonders for potential customers. And to have been paid in advance! My God! I bet you won't do that again! The more annoying you are, the less time they will have to handle other customers. Be firm but polite: make it in their best interests to get your car off the lot as soon as possible.

And keep us up to date.

I Will attempt to follow the procedures below but for one small problem. The last 2 days his workshop has been closed.

I have pre written a letter of demand of quality of service as per the contract of quote and payment that we agreed on in MAY!!!!!!!!!

I've got forms for Fair trading already and have also contacted the Motor trader repairer's association of NSW and they are assisting to hopefully remove car after isolating the work that has been done and forcing a refund with their assistance.

This i will persue in the next few days more with a camera and will update the post...

Cheers.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



  • Similar Content

  • Latest Posts

    • @joshuaho96 Hmm considering the drama you've seen/experienced, have you looked into getting a built complete long motor shipped from Australia?  Considering the AUD is basically monopoly money when compared to the USD, at a glance this seems like a good option?
    • Bloody Skylines, they put you through the bloody wringer! Stick at it! Stunning drag strip BTW! Where is it? Can see part of the name on the slip and probably should just Google it!
    • I mean the other day I had to walk someone through diagnosing why their timing belt was walking off the cam gears. At least one of the issues was a bent tensioner stud. Local mechanics have found runout on the CAS mechanism causing weird failures. I'm also no saint here I've documented some of the things I've had to learn the hard way. Something I discovered recently is that my CA emissions catalytic converters weren't even welded correctly to align the downpipe to the main cat and they tossed the support bracket that goes from the transfer case to the downpipe to support everything there. I spend a lot of time chasing down these decidedly unsexy problems and the net effect is it feels like I never actually get to the original objective (flex fuel, VCAM, oil control, cooling, etc).
    • At times with how you make everything sound, all I imagine Americans doing when they see a gtr is standing there looking at it and bashing it with a gun like how a caveman would with a club and hoping it fixes itself 
    • I think this is just a product of how the US market works for this stuff. Shops are expensive and there's no real way of knowing what kind of results you're going to get, people don't really have the institutional knowledge. I have heard too much at this point to really put faith in anybody "full service" except maybe DSport and they aren't really a full service kind of shop. If you go to the right place I have no doubt they'll get it right for you. Some locals have set it up right but the cost really is nuts and even now they're still fighting issues. And you know I'm a crazy person who thinks things like twin scroll, relatively short low-mount cast headers, PCV recirc to intake, recirculating BOV, right-sized for ~400 whp, MAF load, validating all of that to a standard comparable to OEM test programs, etc are relevant. For what it's worth, multiple local owners at this point have been stuck in a perpetual cycle of blowing a motor -> getting someone to rebuild it -> some missed detail causes the bearings to wipe and spin just outside of break-in mileage or drop valves or some other catastrophe -> cycle repeats. I usually only find out about this because I'm perpetually helping random friends with diagnosing car troubles, Skyline or otherwise. The single turbo stuff if I'm honest is mostly secondary, it just doesn't seem to achieve the numbers in the ~2000-3000 rpm region that I would expect given the results I've seen here or in Motive's videos. I don't really know what we're missing here in the US to be causing this. Lots of people like to emphasize the necessity of finishing the project first and foremost, but I'm not made of money and I can't afford to be trashing a 15k+ USD engine build with any regularity. Or spending my relatively limited garage time these days unable to triangulate problems because too much was changed all at once. Also, even if it isn't a catastrophic failure I would consider spending the cost of single turbo conversion with nothing to show for it to be pretty bad. 
×
×
  • Create New...