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Where Has My Ass Gone.

jrocket

By jrocket,
in General Automotive Discussion

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Ronin 09 Grand Master

Ronin 09

Posted
Posted

It is an issue with your insurer - simply they are not doing a good enough job.

Write a letter and say that you need the car for work, etc, and that it is not good enough that they are not managing the repair for you - you are doing it yourself. Demand a hire car until it gets fixed. Put it in writing so that you can have record of it should you need to go to arbitration etc

Threaten to tow the vehicle at their expense to another repairer of your choice if it is not rectified promptly - on the basis that you have no faith in the JustCar recommended repairers.

Threaten to invoke the ombudsman to examine the claim and the repairer.

I'm sorry to say this (as I know that lots of people are insured with JCI) but *some* of their 'authorised repairers' (that i've had dealings with) are so shifty that the redefine the meaning- second hand parts, reco'd parts, rubbish repairs with crap paint.

You get what you pay for, and JCI have done their risk analysis to insure high risks - and as a result pay out as little as they can to make the most margins.

jrocket Proficient

jrocket

Posted
  • Author
Posted

Unfortunately I really need that car back tho cos my daily driver is fairly f!*ked and very unsafe to drive. Its starting to cost me quite a bit of money keeping it going. I rather have the liner back so that i can fall back on this when my daily driver decides to shit itself.

When something breaks on my daily driver it puts lots of pressure on me to fix it before i have to go to work again or I would be walking to work. So anything I decide to do on the car will have to be completed in a short time and it has to work or I am screwed.

I think that the guy having my car for more than 3 months now is not really pushing him. He has just been doing it in his spare time it seems. I figure he been f!*king me round for months now, I think its time for me to play the game.

I will be complaining too if the job is not up to standard. I intend on getting right in there and inspecting everything on my car before they give it back to me. I been going in every week to see exactly how he is doing things and to see that there is no dodgy bog up jobs.

I just hope my car still runs well after sitting round doing f all for the last few months.

jrocket Proficient

jrocket

Posted
  • Author
Posted
Threaten to tow the vehicle at their expense to another repairer of your choice if it is not rectified promptly - on the basis that you have no faith in the JustCar recommended repairers.

The repairer was attually the one that I choose. Starting to think that this was the wrong way to go. But I went to one of JCI recommened repairers and they seemed far dodgyer than the guy I got now. My car has scrates down the side but not too deep and the JCI recommended repairer was just going to polish them out. I was like WTF it needs to be repainted dik head.

The guy I have now is meant to be good but his reputation is that he is slow to get the job done. I didnt realize that he is slow because he is just lazy and doesn't prioritize his work. My car went into the shop ages ago and when the panel beater gets new jobs in, he just starts working on them straight away which is BS. All these new jobs seem to que jump infront of mine. He seems to take on heaps of cash jobs.

Gazee Grand Master

Gazee

Posted
Posted

poor bloke... theres nothing worse then people milking it... the thing is that you get your insurance company to get them to pull a finger out, and then when the job is done get them to warranty it and give you some sort of a guarantee against cracking or whatever the concern might be and if your not happy with it then just tell the insurance company and let them pay/ deal with the problem...

it happened to a friend of mine when he had an accident, they milked it for ages then when it was finished he had overspray everywhere, on the tires, the inner guard liners they totally f**ked it... so he demanded them to do it again so f**k em dude get em to hurry the hell up

  • 2 weeks later...
jrocket Proficient

jrocket

Posted
  • Author
Posted

Well its been nearly 4 months now. This has become such a big pain in the ass. I can't seem to get any results out of anyone at the moment. Panel beater is still taking his sweet ass time. Insurance keep hastling him and he still does not do anything.

Just today it looks to be turning to shit. Insurance have called me and said that the car should be comleted from an insurance point of view by this wednesday. I was like WTF.

When my car was in the accident one of the rear pods was smashed. I decided to use a different style after market rear pods as it was going to be cheaper than the factory replacement one and would look better.

Also the panel beater said that he can add some pearl to my paint when he repaints the car.

NOW the panel beater is telling the insurance company that the car is basically finished from an insurance point of view and only the personal stuff that i wanted is left to be done. So now insurance are going to try and wash their hands off all this and I will have to chase up the panel beater about the after market mods.

This is BS I think. The panel beater had to purchase a new rear pod any way that was going to cost more than the after market ones any way. Also had to paint the car anyway i just took him up on the ofer to add the pearl into the paint.

If insurance wash there hands now i will have to fight it out with the panel beater and will prob not get my car back for ages.

WTF do I do. This is turning into a big nightmare!!!!

Dean_HR31 Mentor

Dean_HR31

Posted
Posted

woww that seems like a really sticky situation.. i really feel ur pain.

Tell ur panel beater to go for the colour it already was with no pearl etc..

then explain to the insurance company insurance side of the work is NOT done and explain the situation

with the pods if thats a good idea?

jrocket Proficient

jrocket

Posted
  • Author
Posted

Yeah I am egerly awaiting tomorrow to hear back from the insurance company when they call to check up on him again. This panel beater guy is friggin unreal. You would think that you would hurry up with a job so that you get paid sooner. Maybe this guy doesn't like money or something.

Well I kinda want the pearl in the paint now but I dont see how its such a big deal when it's really just adding it to the paint.

With the rear pods I asked the panel beater if it was possible to change them to a after market design and he said yeah sure no worries. I then provided him pictures of the pods i wanted and prices and shop details etc. Turned out that his supplier of parts had the same ones so he could get them from his guys. I requested the different design pods more than a month ago. He tells insurance that he is still waiting on getting these pods and thats why the job has been delayed.

But there is lots of other stuff to do on the car still before it will be ready to paint eg sanding, disasemble body kits etc. But this guy just sits on his hands till the parts rock up.

I am starting to get really annoyed about it all now.

jrocket Proficient

jrocket

Posted
  • Author
Posted (edited)

I told them to send out a dude to check on the job cos this tosser panel beater just emits crap and JCI then lap that up. But they never do send anyone. Will see what outcome I get tomorrow.

Edited by jrocket

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