How Long Does Compliance Take?

[1400r]

2 years for a test car lol

[djvoodoo]

Is anyone on the forums at the moment in the process of waiting for compliance from Dotars?? I'm up to my 4th week waiting for approval and plate...

Was wondering if anyone else is currently experiencing similar delays.

[Cherry Racer]

1-2 months ago I had similar delay.

There was a prob with the paperwork which contributed to the delay.

[djvoodoo]

1-2 months ago I had similar delay.

There was a prob with the paperwork which contributed to the delay.

Hmmmmm, i guess that's the problem when you are the middle man waiting on a 3rd party. Compliance centre is being very tight lipped on the paperwork and not giving away anything to me, and Dotars is giving me the line of 'sorry we can't discuss these matters with the public' and i'm the piggy in the middle.

It's somewhat made my importing experience a little sour. It's not the delay I care about, but moreso the lack of open communication between 3rd parties and me, the owner.

[Cherry Racer]

Tough situation. They have your car and are in control but its pretty reasonable to want to know what's going on and be kept up to date.

If you used a broker you could see if they can contact the workshop as they'll want future business from them.

[GTR-N1]

I feel like going down there as a locum and 'helping' them out a bit > my file put to the top > kick ass

Tap tap tap...

[djvoodoo]

I feel like going down there as a locum and 'helping' them out a bit > my file put to the top > kick ass

Tap tap tap...

Lol, I'm sure you could whip them all into shape Terry. Terry for PM?

I should stop why whinging and just ride it out as there really isn't much I can do...... But then again, it's quality customer service that wins loyal customers. I have contacted my broker albeit by email (Iron Chef) but am awaiting a reply.

Chef if you're around PM me please.

[Cherry Racer]

Terry, how long has/is your new toy taking?

From what I hear dotars is a pretty small department so if they are behind, its everyone's tough luck.

[KURAUN]

Can't really expect much as you are the 3rd party, if you were the one that was applying for the compliance then by all means they would share the information
However they will see it as any 3rd party person could be calling up asking about information on the car and that's why it's tight lipped

[GTR-N1]

Terry, how long has/is your new toy taking?

From what I hear dotars is a pretty small department so if they are behind, its everyone's tough luck.

Getting on to 4 wks I think Chris.

Funny how it always seems longer when you are impatient to drive it

Meanwhile, I've bought 18" rims > IX Owners Manual in English > Missile switches > Website sticker for the rear wing > ICE > RE002 rubber > Number plate - its like being in withdrawal sigh...

[Cherry Racer]

Love your style

You gotta have plates waiting for it.

I ordered some for my bike when it was still in japan, had to ask the RTA to hold onto them as it took so long to ship.

All part of the fun.......

[smidy]

Lol have my plates at home and car on a boat heading here... And got my license back 3 days ago after none for 8months,so yes a little keen!!! Was told 2 weeks for compliance paperwork processing, got my car through j-spec and i am in brisy.

[Iron Chef]

Vehicle Imports section is dicking around with the consultative process for revising the Motor Vehicle Standards Act at the moment, and of course it takes too long/too much money to train up new people, so they just let response times blow out rather than maintaining their service standards.

Dave I think you've had a call from Alicia now?? That was the info I got from the workshop, and these sorts of things do happen from time to time, unfortunately. Give me a buzz if you want to discuss it further.

[BigWillieStyles]

I am importing my third car and this time around compliance is taking forever! I am now entering two months of waiting. The workshop reckons it is waiting for plates....

[me_larr]

They could be dicking you around

I got my compliance/plates done within 2 weeks and that was close to the Xmas period too (early Dec 2013).

[BigWillieStyles]

They could be dicking you around

I got my compliance/plates done within 2 weeks and that was close to the Xmas period too (early Dec 2013).

They may be! I am starting to find the wait a bit too long. I have called them twice and each time get the run around that the car has been inspected and the paperwork sent off. They have suggested i am being impatient.

Dotars says the same crap about not being able to declare information to a third party. What is with this?

[dodgyimports]

didn't anyone tell you that all clean and straight-forward, private/broker import cars automagically get targeted for "random" inspection? thereby holding the process up by several weeks.

The Department of Infrastructure and Transport's "random" inspection process is very important to ensure that while your car is being inspected all of the accident grade, wound-back dealer cars are ushered through the process without obstruction.

also - are you suggesting they should be held accountable for delays far exceeding their alleged "15 working days from receipt" processing target? LOL - remember we're talking about the public circus.

[Manuel Kasko]

Hey mate,

My car has wen in compliance since the start of January at Japlink Motors in Sydney.

They explained to me that the paperwork had been sent off and they were waiting on DOTARS to get back to them. I have been doing the same and calling/emailing but they told me there is nothing they can do.

Something about DOTARS being under staffed since Christmas

[Manuel Kasko]

But yeah 2 months is a long time to have to wait for compliance when lots get through in just 2 weeks.

Getting pretty impatient myself, but honestly we just have to take their word for it

[BigWillieStyles]

Hey mate,My car has wen in compliance since the start of January at Japlink Motors in Sydney.They explained to me that the paperwork had been sent off and they were waiting on DOTARS to get back to them. I have been doing the same and calling/emailing but they told me there is nothing they can do.Something about DOTARS being under staffed since Christmas

Nice to hear from someone in a similar situation. My car arrived on jan 1st, so similar wait.