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worst thing is i didnt tell anyone i was getting a new card. So its either an insider job, or someone raided the mail and got VERY lucky.

There is no way they got it without a PIN though, so they found it out somehow as i certainly didnt give it to anyone

How did u loose ur old atm card?

AND

Are you listed in the telephone book?

If your card was stolen/lost it wouldnt be hard to look up ur address; then its a matter of playing the waiting game and going through ur mailbox after the posty visits to gather the card, pin, additional mail with detials whilst u sit back wondering whats taking so long for ur card to arrive.

....not that i would know anything about that kind of thing. :wub:

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Im 110% not coming for b'day festivities tonight Rod as you no doubt can tell... i want pics!

Have a good one either way mate.

My old card i have on me... but ive cancelled that aswell, not that i need it without any money :wub:

The one that went missing from the mailbox was the replacement as my card was badly worn, so i just asked for a new one to be sent early.

Im not listed in the phone book either, private number, hell i dont even know what the home phone number is here off the top of my head :wub:

But if they stole the card, the letter would have mad my name/address on it so they are already infront there.

And this just gets better.

My other netbank account, not linked to my card is clean aswell. Not that there was a lot in there.

Its showed up today that a "PHONE TRANSFER" was performed.

I mean, f**ken hell. How can someone ring up over the phone and transfer the cash. Absolute bollocks bank security if thats been allowed to occur. Load of shit!

Bank is going to absolutely cop it 9am tomorrow morning.

they should have a record of who it was transfered to then ya ?

And this just gets better.

My other netbank account, not linked to my card is clean aswell. Not that there was a lot in there.

Its showed up today that a "PHONE TRANSFER" was performed.

I mean, f**ken hell. How can someone ring up over the phone and transfer the cash. Absolute bollocks bank security if thats been allowed to occur. Load of shit!

Bank is going to absolutely cop it 9am tomorrow morning.

And this just gets better.

My other netbank account, not linked to my card is clean aswell. Not that there was a lot in there.

Its showed up today that a "PHONE TRANSFER" was performed.

I mean, f**ken hell. How can someone ring up over the phone and transfer the cash. Absolute bollocks bank security if thats been allowed to occur. Load of shit!

Bank is going to absolutely cop it 9am tomorrow morning.

it doesnt suprise me one bit being CBA.

if you have anything else with CBA like credit cards for example, i would close them immediately..

this guy has too much sensitive info of yours and CBA cant distinguish the difference between you and him...

Well ive got no cash in any account, so thats that for the time being.

But i'll be chatting to each bank tomorrow and seeing which one i like the sound of best. 110% not going back to the CBA after this crap.

And this just gets better.

My other netbank account, not linked to my card is clean aswell. Not that there was a lot in there.

Its showed up today that a "PHONE TRANSFER" was performed.

I mean, f**ken hell. How can someone ring up over the phone and transfer the cash. Absolute bollocks bank security if thats been allowed to occur. Load of shit!

Bank is going to absolutely cop it 9am tomorrow morning.

Man this whole things messed up :) Sorry to hear mate and I hope it all gets sorted asap...

Just a thought but do you do much internet banking??? Maybe someones got a key logger running or something?

Thats it, absolute run around... im going into the branch near work in a couple hours.

They cant even tell me "how" it happened... or what questions were asked *mass anger on*

Its game on!

Thats it, absolute run around... im going into the branch near work in a couple hours.

They cant even tell me "how" it happened... or what questions were asked *mass anger on*

Its game on!

What more can I say than

BUGGA

And how would anyone know you had another account linked via phone to the main ATM account? Sounds like an insider to me.

If you can't get an answer from the little sub-continental person at the call centre, the simple question is: "Can I speak to someone who can tell me why it happened?"

Have they viewed the surveillance videos/photos? Have they allowed you to view these vids/pics to determine whether you know them or not?

Have you just recently pissed off someone previously close to you?

Sorry to hear of your misfortune :mellow:

They wont let me see the footage/pics im told.

And it'll probably take 2-3 weeks to get a hold of it as its mainly westpac ATM withdraws :mellow:

Cant say ive really p|ssed anyone off... but then that depends on your definition sometimes lol.

But seriously though, without a PIN all this is impossible... and the person tried to "change" it, so that leads me to believe they didnt know it.

So how then did they get the cash... hence it sounds like an inside style job as all of a sudden they "knew" the PIN.

sounds like they knew what they were doing and most likely not some amatures.

Probably done it before on someone else and it was unlucky that you were the next target

hope you get all of it sorted out and get your money back!

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