The Sa Wasteland

[RubyRS4]

man i got the biggest f***ing headache right now

2Fast2Furious will do that to you

[Krishy]

then try watching the trilogy rubes

that shit gives you migraine lol

[CRoNic...]

What's it with shit customer service lately?

It's taken over a week for Internode to get back to me (I can't afford to spend 45 minutes on hold to call them, believe it or not lol) and then the Optus customer service people are f**king useless. They told me "there's too many terms and conditions to display on the website"

TIO, here I come. F**k Optus.

[Krishy]

you just seem to have all the bad luck daniel

whats the go with that

look on the bright side....ur driving a R

[Damo_R34]

Thats what happens when you hire deadbeats. I've had some rep's who can't even speak properly over the phone, and don't get me started on 3's call centre.

[CRoNic...]

you just seem to have all the bad luck daniel

whats the go with that

look on the bright side....ur driving a R

very true!

Thats what happens when you hire deadbeats. I've had some rep's who can't even speak properly over the phone, and don't get me started on 3's call centre.

Oh shit, 3 call centre... they're shocking.

3's call centre is in India, but Optus's call centre is in the Philippines.

I even asked to speak to her team leader/supervisor and she sighed and said "He's not on the level at the moment, I'll get him to call you back" but he never did! It's been like 4 or 5 days now.

Ah.

[Damo_R34]

if you drive an R, do i drive a T?

[Madaz]

Well Daniel the amount of time you spend on here and the net one would of assumed you were familiar with terms of service and the likes

i would of thought its pretty common knowledge that you change your rate plan mid month then it doesnt kick in till the new month

Damo didnt know you swung that way driving 'T's'

[CRoNic...]

Hmmm

http://www.nytimes.com/2009/03/08/world/mi...drift.html?_r=2

Street Racing in Saudi Arabia

[Damo_R34]

lol

It ranges from garden variety drag racing to “drifting,” an extremely dangerous practice in which drivers deliberately spin out and skid sideways at high speeds, sometimes killing themselves and spectators.

[rad100]

did u watch the clip?? mad crashes and flipping into ppl!!

[CRoNic...]

Well Daniel the amount of time you spend on here and the net one would of assumed you were familiar with terms of service and the likes

i would of thought its pretty common knowledge that you change your rate plan mid month then it doesnt kick in till the new month

Haha you've got me started now!

Well, according to Optus, it's slightly different.

I'm fully aware that, that statement is true for rate changes in phone calls, but Data plans are slightly different with Optus (that's what a Customer Service girl from Optus said on the phone).

When I rang them up BEFORE I had the Rate plan changed for the Data allowance, I was told "it will come into effect 3 days after you've submitted the request online". I then asked "So, any data usage after that date will be charged under the new data plan that I've chosen?" to which the Customer Service girl said "Yes, that is correct".

Here's what the bill says for everyone playing at home:

Data Charges $882.98

Total Units: 424 MB

And here's what data pack they've charged me:

18 Feb 3 Mar MobileInternetUltimate 1 9.07 $9.07

And I'm clearly on the Mobile Starter Data Pack, as it states it in the previous bill:

16 Jan 3 Feb MobileInternetStarter 1 2.76 $2.76

4 Feb 3 Mar MobileInternetStarter 1 4.50 $4.50

And from reading that, now I can see how they talk about the 'pro-rata' kicking in, as it's charged me for the Internet Starter pack for the next billing period (which is now).

But I've found this in my history of My Orders:

15/02/2009 Add/Modify/Remove VAS Order Confirmation: 4085790

15/02/2009 4085790 Change VAS Closed

Associated services/equipment

Added

Mobile Internet Ultimate

Removed

Mobile Internet Starter

Requested activation date: 18/02/2009

Scheduled activation date: 18/02/2009

And that order was to change from one data pack to another, which went through successfully. As it states, it was ACTIVATED on the 18th...

But when I go into the Special Discounts section, it shows that it's credited me for the 2 data packs, and has included some sort of usage in it.

The first one ($4.46) would be the Starter Pack and the second one ($161.16) would be the Ultimate pack! So, they've charged me for it, and included some of it, yet... magically this other 400MB wasn't included in the 1gig pack yet the 400MB was used once I was on the 1gig plan! Plus I wasn't even charged for the Starter pack for the first 2 weeks of the month, yet I should have been:

Special Discounts

Date Details Quantity Amount

03 Mar Mobile Internet Data Included $4.46 CR

03 Mar Customer Service Adjustment $2.96 CR

03 Mar Mobile Internet Data Included $161.16 CR

$168.58 CR

So, after reading all that, either way... I was on a data pack! So even if they come back and say "you spent 400MB over your limit... blah blah blah" then really, I should be charged at the excess usage rate, which is $0.50 per MB!

So they've charged me at some magical rate for the excess usage.

In the end, I've been charged for 2 data packs, it's evident that BOTH data packs have had internet charges against them (so they've both been active).

Then I was told, since the NEW data pack has kicked in half way through the month, I'm only entitled to HALF the usage in that pack. So half of 1gig is obviously 500mb. And if I sift through all my internet records, I only used 70mb on the Starter pack period, and the rest on the Ultimate pack period (the 1gig cap).

But if you put that Ultimate pack aside, I should be getting charged $0.50 per MB for excess usage anyway (even if I didn't get the Ultimate pack)... therefore, excess usage should be $200. Not $700+.

/End.

Edit: anyone remember when the iPhone first came out? Anyone who was on Optus had $1000+ bills coming in for excess data usage... again, Optus f**ked up and credited it back.

Edited March 9, 2009 by CRoNic...

[CRoNic...]

http://www.skylinesaustralia.com/forums/Po...20&start=20

Scroll down to Haysey's pics... lol

[Damo_R34]

actually half of a gig is 512mb

and rofl at Heyseys pics!

[AndrewJZX100]

edit: anyone got a cheap ca18det and box laying around?

Theres a full CA engine package (with box n shit) on NS for sale at the mo for 1700, I was gonna get it but I want another RB20

Edited March 10, 2009 by AndrewJZX100

[Krishy]

thats not a bad price for motor and gearbox with the rest

adrian have you sold that 32

[AndrewJZX100]

Yeah thats what I thought. CA with turbo and loom and all the shit you need plus gb as well. I was gonna get my mate to help with the conversion as he just finished putting a 25 into his workmates R32 over the weekend (took 5 days from when he drove in with an NA 25 to driving out with a 25DET) but yeah I'd rather something with an RB20 in it

[CRoNic...]

CA's don't even need oil

Have had nothing but bad experiences with CA's (spun bearings, lack of women throwing themselves at the car when I drove past, etc).

But seriously, if you're going CA... just do yourself a favour and get a RB20!

Use the CA for a paper weight or something.

[Damo_R34]

ypu cant put an rb in a keto tho

[CRoNic...]

I read that post quickly and thought you said Kettle!