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Toll Ipec

Leewah

By Leewah,
in Victoria

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Leewah Veteran

Leewah

Posted
Posted

TOLL IPEC ARE THE WORST COURIERS I'VE EVER USED AND WILL NEVER USE THEIR PATHETIC EXCUSE FOR A SERVICE EVER AGAIN!!!!!

I do not under any circumstances recommend this company. I would rather walk to Sydney, pick up a toothpick and walk back to Melb than to trust this useless collective of muppets who couldn't find their way out of a jumping castle.

This is why I'm having a vent (sorry if this is the wrong place):

1. Product was ordered from a workshop in Richmond on Tues. The order went from this shop to the suppliers in Sydney yesterday 1st thing. The package was scanned out of Sydney yesterday at 11am. As of 5:45pm today (Wed), the package has not been scanned in Melb which could mean one of two things. Either the package hasn't arrived in Melb or they've lost it. I'm not happy with either excuse as they said it would be at it's destination by the end of the next business day which from what I can tell finished 25 mins ago!!

2. Another product was supposed to arrive from Qld on Friday. It didn't. They came round on Monday when nobody was there and didn't read the big note on the front door which said to deliver the package across the road. They took the package back to the depot and left a card. I then rang to organise another delivery time for this morning and low and behold, it didn't even leave the ****ing depot today. Even though they know it's in there, they won't allow me to go there and pick it up. They are going to get it out to me in the morning apparently. I'd like to see that!!

If I've learnt anything out of this experience besides Toll Ipec being a bunch of uncooperative, unreliable, highly overexpensive tools, it's that if you need something done badly, you either need to either do it yourself or find a trustworthy, reliable party to help you.

If I don't have all my parts by 2pm tomorrow, I doubt my car will be attending MAS.

Please help me pray that these parts arrive.

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https://www.sau.com.au/forums/topic/20109-toll-ipec/
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Guest INASNT

Guest INASNT

Posted
Posted

all couriers are like that, remember when my car was at ice waiting to get the cooler in, cooler piping was meant to be picked up from thomastown 10am thursday to be delivered to ice, they picked it up 5.00pm and it missed the friday sent out, so it got delivered monday afternoon, which meant i had no car for 5 days and this was only to be couried like 40 km's!:)

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https://www.sau.com.au/forums/topic/20109-toll-ipec/#findComment-422186
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