Greenline Down?

[Guest INASNT]

Has any1 bought anything from geenline recently?

Coz the aus rep simon meyer has apparently had a stroke and in hospital, so your orders might get delayed even further. I ordered my farking sard injectors from them over a month now and i havent recieved them as yet, last i heard from simon was about 1.5 weeks ago before his stroke) and he said they still havent arrived as yet at the japan head office, and i havent got an answer back from their head office as yet as to whats happening now.

Now something is wrong with their site.

I advice every1 not to buy anything from them till they sort themselves out.

[IanH]

I've only just bought some stuff from them, didn't get a confirmation e-mail so e-mailed them and got a reply within hours saying everythings ok. Nothing said about anyone being ill?

However, I'm in England so probably use a different rep.

[kik-ass]

Dude I'd wish I'd known about this last week! I ordered a few bits and got a reply saying that order will now be handled by a guy called Jason in their Jap head office. I did get an email this morning confirming payment but not that the goods have been sent. Oh well, time to play the waiting game......

[ix9]

that does it, i'm holding off on my order till it's all sorted out

[Steve]

I got stuffed around a bit waiting for some stuff, suggest you enquire as to availability before ordering, may save sitting waiting wondering what has happened.

INASNT - if you are worried, just e-mail Jason in Japan. I have e-mailed him before about stuff and he is usually pretty prompt with the replies.

[Guest INASNT]

Originally posted by Steve

I got stuffed around a bit waiting for some stuff, suggest you enquire as to availability before ordering, may save sitting waiting wondering what has happened.

INASNT - if you are worried, just e-mail Jason in Japan. I have e-mailed him before about stuff and he is usually pretty prompt with the replies.

finially got it soeted by jason.

parts leaving tomorrow from japan got the ems number

[sidewaymambo]

INASNT

what's email address of Jason? thanks

[EnricoPalazzo]

Good to hear Inasnt

[gline]

Hi Guys,

We have to apologise on this end for the things that have been stuffing up of late.

Simon our Australian agent is in hospital after suffering a severe stroke in a freak accident on a football field about a week and a half ago (caused by a broken jaw). He is still under heavy sedation and hope that he does make a full recovery.

In Simon's abscence we have had a few problems with orders and communications with clients from Japan as we didn't have their details then.

Not trying to make excuses but with INSANT's case, neither Greenline or SARD had stock of the injectors he requested and needed to be manufactured. This doesn't excuse the fact that they are late and that we couldn't get that information to him.

The website going down is odd as we have no record of it on our system logs and seems to be working fine now.

Due to the range of parts that we have access to it is impossible for us to keep stock of everything we list on our website. We often have to order direct from the manufacturer which is why we state that normal delivery times are 10-14 days. If the item is in stock it is obviously a lot quicker.

After a week and a half of craziness, things are sorted now and we are back on top of things.

Jason

Greenline Motorports

http://www.greenline.jp

[sidewaymambo]

Hi, Jason

Thanks for the e-mail, and sorry about Simon, hope him recover soon.

regards,

Phillip

[Guest INASNT]

yes wish simon our best, he seems a good bloke!

[clow]

Or come see us - www.ruf.com.au

Chris

[Steve]

Those priced dont come anywhere near greenlines.

Jason, once again please pass on best wishes for a speedy recovery to Simon.

Cheers

[supra man]

I think we may need to cut Greenline a bit of slack. They are obviously one of the best companies out there selling quality Japanese parts. I have personally bought over $10,000 worth of stuff through Greenline, and even though you may have to wait a little bit longer sometimes, the prices and quality of service make up for it 10 fold. With Simon injured last week, it will keep Jason and the rest of the Greenline guys on their toes, but I think we should support Greenline, and go ahead and order the parts we require.

How many other international companies, based in Japan can we talk about, and actually say we know the names of people we are ordering from ? (Simon and Jason)

How many other Japanese companies have an Australian Agent ?

How many other Japanese companies actually take the time to read what we think here on the forums, and reply to our messages, and tell us the truth about our order when something happens ?

How many other Japanese companies have prices as good as Greenlines ? (and have an english website)

I have decided to support Greenline, all the way.

They only started up about 4 months ago, and are doing a great job.

Thats my 2 cents worth.

[hippy]

yeah those prices are not even close ...

if a company takes a day to reply to your email then they got my business ... good luck on the recovery ..

[trust200]

what kinda of postage costs for example.....EBC???anyone know.

[kik-ass]

Email them and ask, they are very helpful. From memory my last order cost about $35 for EMS and that was for a pod filter, boost gauge and gearknob.

[trust200]

thats GOOD!! postage i will have a decent look at their site then thanks

[Guest RedLineGTR]

good stuff jason thanks for the replys

[s15silvia]

excellent postage cost from Japan.