import dealer problems

[2BNVS]

here it goes,

couple months ago went up to sydney with my parents to a dealer coz i was interested in a skyline, everything started off well and i ended up getting one. then the problems started, i took the car up for a service to get the brakes checked coz they were squeching (spelling) etc basic work on a service, pick up the car and i swear it hadnt moved from the spot i parked it when i left it there.

i let things go for a little bit then my clutch burnt out, so under warranty i took it back up there to get it replaced, they then said it doesnt come under warranty i was really confused bout this and they said it comes under wear and tear so im thinkin rightio what does warranty actually cover, and they could not give me a proper answer, so i got the clutch replaced and they ended up charging me 600 for the clutch, 400 for labour, 90 for 2 front bushes and 45 for rear main oil seal which all should have been under warranty, my parents argued and they would not let us take the car until we paid for it, a problem we experienced later on was my alarm was playing up so i asked for the receipt so i could get it checked out, they refused to give me one.

driving from sydney to home ( wollongong) i felt something wrong with my clutch and gearbox, this was 8pm at night after waiting 2 days for my car when it was supposed to be ready that afternoon, i took my car to my mechanic ( which is what i shoulda done 1st up) and he told me they had not changed the thrust bearing so we fixed that, then he looked at me with a real confused face and i asked what was wrong, he said theres no oil in the gearbox, im like wtf, when they drained my gearbox oil up at the dealer they hadnt replaced it!!!!!!!! like how dont u replace it???? u cant just forget that!!! but lucky enough i only drove it 50km till i fixed it so i was lucky in a way.

when i took the car up to get checked out originally and explain bout the clutch the guy driving it was thrashing my car so hard i had to tell him numerous times to calm down, he scraped my front bar on the driveway and speed humps, scraped my exhaust and had no intentions of taking it easy.

we have complained to the actual dealer owner and he says he has nothing to do with the mechanic even though they both work under the same name, and the mechanic says its up to the dealer owner, so 1 says him and the 1 says the other bloke??? make ur mind up boyz....we have put in a complaint to the fair trade ppl and since then have found out the mechanic has no license for that workshop, and now we have a big advantage on them, and now we r still in the process of doing something bout the money we paid for the services and future problems that could happen to the gearbox....

since that day i have taken my car always to my own performance tuner where he is totally honest with me and has fair prices and i have now boosted the car up more and done few other things that i can be really prowd that hes done a great job...

thats jus my experience with the car yard dealer...

cheers all.

www.freewebs.com/2BNVS_r33

[hippy]

people like that should be shot ... seriously !!!

[Parag0n]

Out of curiousty, who was the dealer ?

[Shell]

2BNVS, it sounds dodgy to say the least

good luck with the fair trading thing!

and please don't post who the dealer is on here - if anyone asks just send them a PM

[2fardown]

They are right about clutches not being covered under warranty. Check your warranty terms and conditions, its all explained in there. But sounds like they operate a pretty dodgey business.

[DSKYLINE2C]

I agree...they should b shot!

[DSKYLINE2C]

good luck with ur complaint.....tell us how it goes

[Evil]

There seems to be a lot of dodgy dealers around, you just have to be really careful...

[franks]

thats shocking. im surprised at how calm you are about the whole thing!

please PM dealer name...

[2BNVS]

yer im calm now coz atm theres nothin nothin i can do its all up to the trade ppl and waiting for them to get back at us, but at the time i was fired up at was very very pissed off as u could imagine but yer, now im ok coz the car is going fine and that so the only thing im still cut about i the actual business side, like the dealer n shit

cheers...

www.freewebs.com/2BNVS_r33

[ron]

which dealer please?

ron

[CWest]

only dealers I know are powerplay. The one I acrtually bought the car from was a dodgy 1. PM me your one

[sewid]

I bought my Skyline from a "dealer" and have been so dissapointed in that decision.

I needed to get some small things fixed but when I called him about it he was evasive and didn't want to give me times and hung up on me.

Basically I refused to take my car back to him because I didn't trust him to fix it properly (as you have found, they arent worth shit).

Basically NEVER BUY A PERFORMANCE CAR FROM A USED CAR DEALER. An importer is a different thing from an import dealer. I would only buy an import from an importer in the future. Especially under the new RAW scheme for imports.

[sewid]

Off topic but ...

You take the skyline down to the lighthouse yet?? hehe i have friends in wollongong and everytime i take it down there they want to drive it a few laps down the lighthouse...

Maybe ive seen yours down there

[2BNVS]

SEWID- hehe yer im from wollongong so yer im there all the time, its starting to drop a bit in the amount of cars that come there due to the cops with the defect stations, they started with a defect bay near the entertainment center but now they are actually at the beach on either side of the road and u gotta go past em no matter what so on a nice day when mad cars come down, they usually wait for the cops to leave hahah last time this happened we were there till 6pm then the cops got pissed off and left

ron- check pm

[ron]

thanx 2BNVS

i m sorry to witness your experience. and thank you for sharing it!

i ve of these guys before.

sometimes i go browse around different import yards and it makes me sick when i see these cowboys thrashed these cars without respect. once i saw an R32 GTR with a "SOLD" tag on it being abuse the morning before the buyer pick it up. another one was a soarer which has a rev limitter removed being rev'd the shit out by the proud salesman, and man.. the car was still cold.

ron

[2fardown]

Originally posted by sewid

Basically NEVER BUY A PERFORMANCE CAR FROM A USED CAR DEALER. An importer is a different thing from an import dealer. I would only buy an import from an importer in the future. Especially under the new RAW scheme for imports.

I'm not on the dealers side or anything here but say you did import the car you currently own through an importer, do you think they would help you out with the problems you are having? At least buying from a yard you have the oppurtunity to get a roadworthy and thorough check over the car before you buy. There is a big risk involved in importing your own car.

[51jay]

Roadworthy from a used car dealer is a joke. If you buy from a dealer without an RACQ (NRMA) inspection or similar by some one who really knows the type of car you'r buying then you are just asking for trouble. There are valid reasons why used car salesmen have such a terrible reputation. Very definitly a case of BUYER BEWARE.

[warrior_350]

Sounds a lot like the place i got mine from. It was actually sold to me with 2 BALD tires, i mean steel was starting to stick out, not to mention other defects which through tons of BS i made them fix. Lots more to my story but yeah, better checking around a lot to find a reputable dealer if you want to buy a car from one.

[2fardown]

warrior_350:

Didn't you check the tyres prior to buying the car?