Fumes21 Posted April 29, 2008 Share Posted April 29, 2008 Anyone have problems with this company I ordered a part of them they still have not posted,then I got a mate to email and ask for the same part and was told they have them in stock yet my part has not been sent,I have tryed contacting them but still no response has anyone else had trouble with them,as I starting to think they are running a scam Cheers Dertoid Link to comment https://www.sau.com.au/forums/topic/216969-rhdjapan/ Share on other sites More sharing options...
DarkChild Posted April 29, 2008 Share Posted April 29, 2008 Maybe this might help... This was on their site; 4/28/2008Japan has entered Golden Week. All of the major makers our closed down until the 6th of next month. Our warehouses will still be open but our employees will be off on the 29th, 5th and 6th. All days other than those days we will be shipping as usual, posting parts, and tending to requests. Pat and Russell will be on business trips most of the week meeting up with partners and tuners but will be responding to emails. Sorry if we are a little slow to respond during this time but rest assured the RHD team is behind the scenes tending to each and every part in each and every order as usual. Link to comment https://www.sau.com.au/forums/topic/216969-rhdjapan/#findComment-3831529 Share on other sites More sharing options...
Fujiwara Posted April 30, 2008 Share Posted April 30, 2008 They're good Ordered several times and always got the parts Quicker than Nengun too i might add Link to comment https://www.sau.com.au/forums/topic/216969-rhdjapan/#findComment-3832688 Share on other sites More sharing options...
ali-turko Posted May 3, 2008 Share Posted May 3, 2008 same here never had a problem Link to comment https://www.sau.com.au/forums/topic/216969-rhdjapan/#findComment-3840711 Share on other sites More sharing options...
RHDJapan Posted September 26, 2008 Share Posted September 26, 2008 Anyone have problems with this company I ordered a part of them they still have not posted,then I got a mate to email and ask for the same part and was told they have them in stock yet my part has not been sent,I have tryed contacting them but still no response has anyone else had trouble with them,as I starting to think they are running a scam Cheers Dertoid We are far from running a scam, all of our business information and contact information is clearly listed on our site and we normally answer all e-mails within 24hrs. Link to comment https://www.sau.com.au/forums/topic/216969-rhdjapan/#findComment-4158733 Share on other sites More sharing options...
Swiper the Fox Posted September 26, 2008 Share Posted September 26, 2008 We are far from running a scam, all of our business information and contact information is clearly listed on our site and we normally answer all e-mails within 24hrs. I have so far avoided ordering parts from you for our business (Red R Racing), due to the fact i sent you a lengthy e-mail explaining to you who we were and what we do and the fact id like to do business with you and recieved no reply. Now that you are a member on here and a bit more accessible i may decide to include you guys as part of our suppliers. Paul Diemar Red R Racing Link to comment https://www.sau.com.au/forums/topic/216969-rhdjapan/#findComment-4158786 Share on other sites More sharing options...
bigmikespec Posted September 26, 2008 Share Posted September 26, 2008 The guys at RHD have been more than helpful with the things I have ordered from them. Out of however many hundreds of orders they put through on the huge range of parts they have, some part for some customer might be a bit late. Not a nice feeling but sit tight man I am sure you will recieve your stuff. Definately not a scam! Link to comment https://www.sau.com.au/forums/topic/216969-rhdjapan/#findComment-4158849 Share on other sites More sharing options...
RHDJapan Posted October 8, 2008 Share Posted October 8, 2008 I have so far avoided ordering parts from you for our business (Red R Racing), due to the fact i sent you a lengthy e-mail explaining to you who we were and what we do and the fact id like to do business with you and recieved no reply. Now that you are a member on here and a bit more accessible i may decide to include you guys as part of our suppliers.Paul Diemar Red R Racing Thank you for the heads up. Please provide us with your e-mail address so that we can see what has happened regarding your e-mail. Sometimes e-mails from new accounts get caught up in the junk filter and I apologize for this. Link to comment https://www.sau.com.au/forums/topic/216969-rhdjapan/#findComment-4181708 Share on other sites More sharing options...
Swiper the Fox Posted October 8, 2008 Share Posted October 8, 2008 Thank you for the heads up. Please provide us with your e-mail address so that we can see what has happened regarding your e-mail. Sometimes e-mails from new accounts get caught up in the junk filter and I apologize for this. Red R Racing can be contacted at [email protected] Link to comment https://www.sau.com.au/forums/topic/216969-rhdjapan/#findComment-4181717 Share on other sites More sharing options...
23 GTR Posted October 11, 2008 Share Posted October 11, 2008 I have so far avoided ordering parts from you for our business (Red R Racing), due to the fact i sent you a lengthy e-mail explaining to you who we were and what we do and the fact id like to do business with you and recieved no reply. Now that you are a member on here and a bit more accessible i may decide to include you guys as part of our suppliers.Paul Diemar Red R Racing I have also sent at least 5 different e-mails this year enquiring about several products but never received a reply from RHD. I found Greeline.jp very prompt and reliable, with products , once paid for, coming within a week Link to comment https://www.sau.com.au/forums/topic/216969-rhdjapan/#findComment-4188925 Share on other sites More sharing options...
ers33 Posted October 22, 2008 Share Posted October 22, 2008 My experience with Rhdjapan was great and they had solid customer service IMO. Link to comment https://www.sau.com.au/forums/topic/216969-rhdjapan/#findComment-4212761 Share on other sites More sharing options...
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