Asus Laptop Help

[Howie]

Hey

I purchased for the business, around 20 months ago, two Asus F3JP-AP002P laptop notebooks.

For the two Directors.

They run Intel Core 2 Duo T5500 @ 1.66ghz, 2x 512mb DDR2 ram, Intel 945PM chipset, dvdrw, ATi x1700 video, WinXP Pro, and 80GB Sata 5400rpm hard drive.

The shop (interstate, internet) we bought them from had a 1yr warranty, but the two laptops are still under 24month global asus warranty. Dont want to deal with the original company, rather deal with an adelaide repair / warranty place.

Pretty much, they both need 2gb Ram (not 1gb), and the Harddrives, In My Opinion & from plenty of desktop pc experience, are rooted. Too many errors, loads of BSOD, just random problems with the 'brains' of the pc - like they both have alzheimers or something (G'ma had that, is very similar lol).

I can format, put stuff back on, and a day later the HD is having siezures looking for and not being able to run simple things, such as Screen Saver, or Power Options, etc. Even hibernation will result in all bad things, mmmm 'k.

So - who would you recommend to send these 2x Asus laptops to in Adelaide, to get hard drive replaced in both, and memory upgraded? They may wish to test components 1st, but Im pretty sure its the Hard Drives. I dont want to pick them apart, as then it'd all be egg on my face from the boss's if/when things stuff up in future.

where to from here?

cheers in advance (and I now officially, and always have anyways, HATE laptops - over priced pieces of shite IMHO)

I recommend running a Drive Fitness Test (do a quick google on it) over the drives. That'll tell you if it's the hard drive that's corrupted. I suspect your BSOD are problems associated with the mainboard and/or memory. I would look to eliminate memory by either replacing the sticks you have with something else, and/or running memtest over it.

Without having a look at the laptops, i'd say it's probably related to the mainboard/chipset because of the hibernation/power management issues. First thing I would do is to check online to see if there is a later firmware which addresses these problems. If that doesn't solve the problem, and you need someone to service it properly take it to an authorized asus service center.

Any questions feel free to send me a pm.

Cheers

Howie

[Tangles]

thanks dude

will have a look into 'em when I get a chance.