Some Businesses Are Absolutely Terrible

[adgey]

With keeping with the terms of SAU I won't say openly who but I have just had the worst encounter with a parts seller. In a nut shell I bought a gearbox off these people and during the build of my car it was put in and found to be stuck in gear so I rang them and discussed what they wanted to do. They suggested I just have someone look at it as these things are simple and "minor" but it turned out the gearbox was completely f**ked! Now they don't want to have anything to do with it saying they gave no permission to go down the path I pursued with the box and yadda yadda yadda! I now know I should of just sent the thing back and said replace it and now I'm in an even more difficult situation but the bottom line is these guys took my 1800 for a box and sent me a box of metal with a stick sticking out the top and think they don't have an obligation to repair or replace it. I may or may not pursue this further as under implied warranty they are obligated to actually sell me a product that works!!!!!!!!!!!!!!!!

PM me for the name of the company cause people need to steer clear of this shit hole!

much love guys

[sh@un]

it's supposed to be the whole reason that people buy anything secondhand from businesses- to have some sort of recourse if the parts are faulty.

stick it to 'em as hard as you can if they wanna continue to try and stooge you.

[JAS-25T]

Can I suggest the Department of Fair Trading if you have exhausted all other avenues?

[FATAZZ]

PM of said business please...

[D_I_F]

Adrian PM Pleaseee....

[Guilt-Toy]

pm me too please.

[NISMO]

PM to please mate.

And more importantly don't back down. Places like that will give that line to 10 customers, and if 5/10 just pack up and walk off they have saved themselves a sh!t load of money.

Stick with it and get what you paid for.

[N1GTR]

Yeah i know who you're on about, they're fu(kheads

Anything i can do - let me know.

[D_I_F]

Agreed with bobby. If they have told you it is in good working order it better be.

[HuH]

Can you please PM me the business name, too? Seeing as you're in Sydney like me, it's probably worth me knowing..

[jeffboyracer]

pm please....also adgey, avatar is awesome!!!

[J'z-R33]

Pm me too please..

[scathing]

If it doesn't work as soon as you get it, always take it back to the retailer rather than a third party so they can't fob you off with a "oh, your other guy must've broken it" bullcrap.

Still, the Trade Practices Act will back you up. If you get this other mechanic to say "It was broken when I inspected it", plus with your statement that it was borked before and you called them up and they said to go elsewhere, they'll need far better lawyers than yours to worm out of it as the balance of probability is in your favour.

Edited June 18, 2008 by scathing

[mesmerized]

pm please....also adgey, avatar is awesome!!!

x2

[SECURITY]

SAME THING happened when my journal bearing hiflow from a 'trusted' trader shit itself. i took it to GCG and they pretty much said "yep.. its farked".

Can I suggest the Department of Fair Trading if you have exhausted all other avenues?

department of fair trading told me to take it to court after they contacted the trader.

If it doesn't work as soon as you get it, always take it back to the retailer rather than a third party so they can't fob you off with a "oh, your other guy must've broken it" bullcrap.

Still, the Trade Practices Act will back you up. If you get this other mechanic to say "It was broken when I inspected it", plus with your statement that it was borked before and you called them up and they said to go elsewhere, they'll need far better lawyers than yours to worm out of it as the balance of probability is in your favour.

i took mine back to the trader and they said it was fine. put it back on my car and it was still farked. after i took it to the 3rd party, GCG (at the trader's request), i was told that for sending it to them i had voided my warranty.... wtf!!

i know what you're going through mate. lots of dodgy traders out there. ring the department of fair trading. they wont really get much done but the courts will at least appreciate that you've tried to explore another avenue of resolution before taking it to court.

PM me the workshop name too please.

[Beer Baron]

pm me with these gentlemans details please

[evil_weevil]

Hope it all gets sorted for you Adrian, pm me too if you like

p.s. it took me 10 misn to read your post as I was lolling at your avatar hahahahahahaha

[SHANE666]

havnt read the whole thread but..

section 75 (i think) of the TPA - Implied terms

The purchased good must:

1. be of merchantible quality;

2. fit its given description; and

3. be fit for its purpose.

section 53 'prohibits a corporation from making a misleading representation concerning any warranty or condition.'

confirm, not 100% on the section numbers (going by what i learnt last year), but what they cover is correct.

You definitely have a case.

[turbo_brian]

please pm me the details.

B.

[NYTSKY]

Im in the market for a new gearbox,so please forward the business name to me.