The Insurance Thread

[GH05T]

which is odd, as they have the same underwriters/ assessors/ repairers and are both owned by aami

[nicr4wks]

then and only if required you get their assesor, also if you tell them you aren't available to drive/tow it to their assesor they will come out or even pay for it to be towed there.

This is how I thought it worked, and has worked in the past. However on my latest call I was told an assessment WILL be required, an assessor will not visit the repairer, and it's 100% my responsibility to be at the assessment center at the time given with my vehicle and hard copies of the repairer quotes. Upon questioning of this procedure I was told "a lot has changed in a big insurance company since your last claim".

Edited November 13, 2013 by nicr4wks

[Rolls]

Wow, I claimed late last year and they didn't do that. Guess times are changing?