Jump to content
SAU Community

Recommended Posts

  • 2 weeks later...

well the mrs commy has been fixed cant tell it was even hit shannons rung today as a courtsey call to ask if we was happy with the job and to remind us of there lifetime warrenty . been with these guys for 6 yrs now with a multi car policy this is the first claim ive had with them and they have been a pleasure to deal with .

kudo's to them for there service .

cheers dean

  • 4 months later...

just paid the insurance on my 1998 R34GTT, only mods being aftermarket rims, exhaust and head unit... cost me just under $1000 p/a with just cars but had to bump the excess to $1250. 27 years old with a perfect driving record..... and I dont even have my car yet!!!! well for another 17 hours anyway (but who's counting :)

  • 2 months later...
  • 2 weeks later...
  • 5 months later...
  • 3 months later...

What the hell happened to Just Car? I was rear ended this morning and called up to make a claim and was given 2 options.

1. Book in a time to visit smart repair center where a 'client manager' will make me a coffee and ensure I'm comfortable while my car is dragged off to who knows where for quoting.

2. Visit at least 1 just car approved repairer, and one of my own for a quote, then book in a time and take the quote + my car to the assessment center for approval. (3 separate trips and 1/2 day off work.)

What happened to the assessor coming out? I liked it when I could rock up to a repairer any time, chat to the guy quoting and the guy doing the work, they'd submit the quote then if need be an assessor would visit the repairer, approve it and a few days later your car is done.

Will def be shopping around after this claim is through.

Just car

Stag C34 AWD Manual

mods are lowered, exhuast, wheels, days bodykit

28yr old

bad postcode "andrews farm"

$860 PA

$1100 excess

agreed value of $16000 !

hoping to get much better when i move to largs

Stumbled across this: www.insurerwatchdog.net Anyone with Just Car or a suncorp owned company should probably have a read and find out what the repair process is in detail, or risk ending up at their coffee lounge repair shop.

What the hell happened to Just Car?

i understand that the article shows that the insurer use the repairer which they own which obviously gets them a better price.

all insurance comanies will take the cheapest quote...all.

but where is the evidence that the repairs are worse or done to substandard levles?

its written by indipendants who are concerned that their being pushed out by larger companies (which is never a good thing) but whats the shown downside to the insured?

Edited by GH05T

I realise they will always take the cheapest option, however what I don't like is they straight off the bat book you in here and tell you when to rock up, without taking in to account your location.

When questioned for an alternative, the rep pushed and pushed for their own center to be used, going as far as telling me he can't wait to have a crash just so he can use that repair shop, they are that good! Eventually I get to the bottom of what needs to be done, only to find out the process has been changed to introduce several hoops to jump through and several hours of my own time wasted to organise it, most people just won't bother (which is the idea I guess).

As for the quality of the shops work, asking around work/friends/customers has turned up 3 of which only 1 had something good to say. You can also just search the shops name to get enough of an idea about the quality of their work.

As far as I'm aware (in my circle of friends at least) car enthusiasts like to know what work is being carried out, by who, where, quality of work, summary of work to be completed. According to Just Car I don't get to speak directly with their preferred repairer and at the end, maybe I can get a copy of what work was carried out if I submit a request to Just Car.

This has changed considerably since the process of yesteryear where you could drop the car off anywhere, talk directly to the repairer, ask questions, have other work done at the same time, then an assessor would go out and say yay or nay.

Not to mention, if the person paying for your repairs is also the one making profit from those repairs, then there is always going to be an element of cost cutting.

Had my R32 gtst insured by them about 6 months ago, cancelled because car was off the road and I was paying $866 yearly premium & $2200 excess :O

Just insured my car with them again and now it's $892 per year..

Where did that extra $26 come from? :P

  • Like 1

illmatic, that's been my previous experience with Just Car also, however I haven't claimed in 3 years, and the rep I spoke with today basically said "we don't really do that anymore, this is our preferred repairer and they are the best"

There still is a process to quote your own repairer, however it's much more long winded than it used to be and it just seems like they're trying to force you in to their own preferences.

why not, cheaper for them, they basically pay themselvs. i would pay less for the same job too if possible.

aslong as its the same job,

if i saw something showing that there was worse work being done then i would get concerned.

i would still go through the process of using my own insurer and i know how to get my way, especially with insurance companies. its my job.

I am sick of Insurance companies not knowing shit about imports and just being rude. Just got off the phone with Shannons. You would think that people who deal with imports daily would have been given some sort of training about imports and the costs involved. They were trying to tell me that they would only insure for the value of the cars purchase in Japan.

Also they were not aware that Japanese Vins are just serial numbers with 6 numbers and that they are added to on arrival. They kept questioning me why their Japanese vehicle has 17 digits. Sick of ignorant people!

They were so rude about it, I am thinking about changing insurance companies.

Edited by BigWillieStyles
  • Like 1

What the hell happened to Just Car? I was rear ended this morning and called up to make a claim and was given 2 options.

1. Book in a time to visit smart repair center where a 'client manager' will make me a coffee and ensure I'm comfortable while my car is dragged off to who knows where for quoting.

2. Visit at least 1 just car approved repairer, and one of my own for a quote, then book in a time and take the quote + my car to the assessment center for approval. (3 separate trips and 1/2 day off work.)

What happened to the assessor coming out? I liked it when I could rock up to a repairer any time, chat to the guy quoting and the guy doing the work, they'd submit the quote then if need be an assessor would visit the repairer, approve it and a few days later your car is done.

Will def be shopping around after this claim is through.

You could just take one day off work, go to two repairers in the same day (they take photos and it is only like 15 minutes each place) then and only if required you get their assesor, also if you tell them you aren't available to drive/tow it to their assesor they will come out or even pay for it to be towed there.

The places that do the repairs are all good quality from my experience (two different repairs), imo just car are pretty good, cheaper than shannons as well.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now



  • Similar Content

  • Latest Posts

    • First up, I wouldn't use PID straight up for boost control. There's also other control techniques that can be implemented. And as I said, and you keep missing the point. It's not the ONE thing, it's the wrapping it up together with everything else in the one system that starts to unravel the problem. It's why there are people who can work in a certain field as a generalist, IE a IT person, and then there are specialists. IE, an SQL database specialist. Sure the IT person can build and run a database, and it'll work, however theyll likely never be as good as a specialist.   So, as said, it's not as simple as you're thinking. And yes, there's a limit to the number of everything's in MCUs, and they run out far to freaking fast when you're designing a complex system, which means you have to make compromises. Add to that, you'll have a limited team working on it, so fixing / tweaking some features means some features are a higher priority than others. Add to that, someone might fix a problem around a certain unrelated feature, and that change due to other complexities in the system design, can now cause a new, unforseen bug in something else.   The whole thing is, as said, sometimes split systems can work as good, and if not better. Plus when there's no need to spend $4k on an all in one solution, to meet the needs of a $200 system, maybe don't just spout off things others have said / you've read. There's a lot of misinformation on the internet, including in translated service manuals, and data sheets. Going and doing, so that you know, is better than stating something you read. Stating something that has been read, is about as useful as an engineering graduate, as all they know is what they've read. And trust me, nearly every engineering graduate is useless in the real world. And add to that, if you don't know this stuff, and just have an opinion, maybe accept what people with experience are telling you as information, and don't keep reciting the exact same thing over and over in response.
    • How complicated is PID boost control? To me it really doesn't seem that difficult. I'm not disputing the core assertion (specialization can be better than general purpose solutions), I'm just saying we're 30+ years removed from the days when transistor budgets were in the thousands and we had to hem and haw about whether there's enough ECC DRAM or enough clock cycles or the interrupt handler can respond fast enough to handle another task. I really struggle to see how a Greddy Profec or an HKS EVC7 or whatever else is somehow a far superior solution to what you get in a Haltech Nexus/Elite ECU. I don't see OEMs spending time on dedicated boost control modules in any car I've ever touched. Is there value to separating out a motor controller or engine controller vs an infotainment module? Of course, those are two completely different tasks with highly divergent requirements. The reason why I cite data sheets, service manuals, etc is because as you have clearly suggested I don't know what I'm doing, can't learn how to do anything correctly, and have never actually done anything myself. So when I do offer advice to people I like to use sources that are not just based off of taking my word for it and can be independently verified by others so it's not just my misinterpretation of a primary source.
    • That's awesome, well done! Love all these older Datsun / Nissans so rare now
    • As I said, there's trade offs to jamming EVERYTHING in. Timing, resources etc, being the huge ones. Calling out the factory ECU has nothing to do with it, as it doesn't do any form of fancy boost control. It's all open loop boost control. You mention the Haltech Nexus, that's effectively two separate devices jammed into one box. What you quote about it, is proof for that. So now you've lost flexibility as a product too...   A product designed to do one thing really well, will always beat other products doing multiple things. Also, I wouldn't knock COTS stuff, you'd be surprised how many things are using it, that you're probably totally in love with As for the SpaceX comment that we're working directly with them, it's about the type of stuff we're doing. We're doing design work, and breaking world firsts. If you can't understand that I have real world hands on experience, including in very modern tech, and actually understand this stuff, then to avoid useless debates where you just won't accept fact and experience, from here on, it seems you'd be be happy I (and possibly anyone with knowledge really) not reply to your questions, or input, no matter how much help you could be given to help you, or let you learn. It seems you're happy reading your data sheets, factory service manuals, and only want people to reinforce your thoughts and points of view. 
    • I don't really understand because clearly it's possible. The factory ECU is running on like a 4 MHz 16-bit processor. Modern GDI ECUs have like 200 MHz superscalar cores with floating point units too. The Haltech Nexus has two 240 MHz CPU cores. The Elite 2500 is a single 80 MHz core. Surely 20x the compute means adding some PID boost control logic isn't that complicated. I'm not saying clock speed is everything, but the requirements to add boost control to a port injection 6 cylinder ECU are really not that difficult. More I/O, more interrupt handlers, more working memory, etc isn't that crazy to figure out. SpaceX if anything shows just how far you can get arguably doing things the "wrong" way, ie x86 COTS running C++ on Linux. That is about as far away from the "correct" architecture as it gets for a real time system, but it works anyways. 
×
×
  • Create New...