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Does anyone have a contract with 24/7 warranty? Had anyone claimed yet on their policy?

I have and it has taken them over 2 months to reimburse me, no wonder my mechanic wanted me to pay him direct and for 24/7 to reimburse me, because it takes them so bluddy long to pay people out. Its a scam!!

Has anyone had similar problems with this company.

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https://www.sau.com.au/forums/topic/291246-247-warranty/
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